Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review

Objective Informal caregivers are playing a vital role in improving the degree to which older adults access community and healthcare systems in a more seamless and timely manner, thereby fulfilling their complex needs. It is critical to understand their experiences and perspectives while navigating...

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Main Authors: Lun Li, Andrew Wister, Boah Kim, Eireann O’dea, Barbara A Mitchell, Laura Kadowaki
Format: Article
Language:English
Published: BMJ Publishing Group 2023-12-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/13/12/e077641.full
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author Lun Li
Andrew Wister
Boah Kim
Eireann O’dea
Barbara A Mitchell
Laura Kadowaki
author_facet Lun Li
Andrew Wister
Boah Kim
Eireann O’dea
Barbara A Mitchell
Laura Kadowaki
author_sort Lun Li
collection DOAJ
description Objective Informal caregivers are playing a vital role in improving the degree to which older adults access community and healthcare systems in a more seamless and timely manner, thereby fulfilling their complex needs. It is critical to understand their experiences and perspectives while navigating these systems. This review aimed to identify and organise the research findings on the roles and experiences of informal caregivers of older adults while navigating community and healthcare systems.Design This scoping review was undertaken according to the Joanna Briggs Institute’s Reviewer manual. Four databases were used: AgeLine, PsycINFO, CINAHL and Medline to capture literature with a focus on informal caregivers whose care recipients are aged 55 years or older. Articles were included if they focused on examining the experience, perspective and/or role of informal caregivers in providing care for their older care recipients, while articles were excluded if they only focused on healthcare professionals or older adults.Results A total of 24 studies were identified that met the study inclusion criteria. This review elucidated the roles of caregivers as a primary system navigator and as an advocate for older adults. Numerous challenges/barriers in system navigation were uncovered, such as lack of consistency in fragmented systems, as well as facilitators, including interface/coordination roles. Finally, recommendations for better system navigation such as caregiver engagement and integration of continuity of care services were identified.Conclusion The need to raise the visibility of the roles and experiences of informal caregivers in system navigation was highlighted. Further research needs to focus on implementing interventions for informal caregivers incorporating a care coordinator to fill the care gap within community and healthcare systems. This review has the potential to foster greater integration of community and healthcare systems.
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spelling doaj-art-3ca2cffdd2eb421894f27f357c6981162025-08-20T03:11:06ZengBMJ Publishing GroupBMJ Open2044-60552023-12-01131210.1136/bmjopen-2023-077641Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping reviewLun Li0Andrew Wister1Boah Kim2Eireann O’dea3Barbara A Mitchell4Laura Kadowaki5Department of Breast Surgery, Fudan University Shanghai Cancer Center, Shanghai, ChinaDepartment of Gerontology, Simon Fraser University, Vancouver, British Columbia, CanadaDepartment of Gerontology, Simon Fraser University, Vancouver, British Columbia, CanadaDepartment of Gerontology, Simon Fraser University, Vancouver, British Columbia, CanadaDepartment of Gerontology, Simon Fraser University, Vancouver, British Columbia, Canada1 Long‐Term Care and Assisted Living, Fraser Health Authority, Surrey, British Columbia, CanadaObjective Informal caregivers are playing a vital role in improving the degree to which older adults access community and healthcare systems in a more seamless and timely manner, thereby fulfilling their complex needs. It is critical to understand their experiences and perspectives while navigating these systems. This review aimed to identify and organise the research findings on the roles and experiences of informal caregivers of older adults while navigating community and healthcare systems.Design This scoping review was undertaken according to the Joanna Briggs Institute’s Reviewer manual. Four databases were used: AgeLine, PsycINFO, CINAHL and Medline to capture literature with a focus on informal caregivers whose care recipients are aged 55 years or older. Articles were included if they focused on examining the experience, perspective and/or role of informal caregivers in providing care for their older care recipients, while articles were excluded if they only focused on healthcare professionals or older adults.Results A total of 24 studies were identified that met the study inclusion criteria. This review elucidated the roles of caregivers as a primary system navigator and as an advocate for older adults. Numerous challenges/barriers in system navigation were uncovered, such as lack of consistency in fragmented systems, as well as facilitators, including interface/coordination roles. Finally, recommendations for better system navigation such as caregiver engagement and integration of continuity of care services were identified.Conclusion The need to raise the visibility of the roles and experiences of informal caregivers in system navigation was highlighted. Further research needs to focus on implementing interventions for informal caregivers incorporating a care coordinator to fill the care gap within community and healthcare systems. This review has the potential to foster greater integration of community and healthcare systems.https://bmjopen.bmj.com/content/13/12/e077641.full
spellingShingle Lun Li
Andrew Wister
Boah Kim
Eireann O’dea
Barbara A Mitchell
Laura Kadowaki
Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review
BMJ Open
title Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review
title_full Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review
title_fullStr Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review
title_full_unstemmed Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review
title_short Roles and experiences of informal caregivers of older adults in community and healthcare system navigation: a scoping review
title_sort roles and experiences of informal caregivers of older adults in community and healthcare system navigation a scoping review
url https://bmjopen.bmj.com/content/13/12/e077641.full
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