FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE

In recent years the role of chain stores in distribution system of Iran has been paid more attention. Managers of these stores are seeking to increase the stores’ brand equity. This study develops a model of factors affecting overall brand equity in SHAHRVAND chain store as a case study. The Sample...

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Main Authors: Shahriar AZIZI, Jamali KAPAK
Format: Article
Language:English
Published: Universitaria Press Craiova 2013-06-01
Series:Management & Marketing
Subjects:
Online Access:http://www.mnmk.ro/documents/2013-01/7-9-1-13.pdf
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author Shahriar AZIZI
Jamali KAPAK
author_facet Shahriar AZIZI
Jamali KAPAK
author_sort Shahriar AZIZI
collection DOAJ
description In recent years the role of chain stores in distribution system of Iran has been paid more attention. Managers of these stores are seeking to increase the stores’ brand equity. This study develops a model of factors affecting overall brand equity in SHAHRVAND chain store as a case study. The Sample of 167 customers in Tehran city using convenience sampling method was selected. Data was gathered by the 44-items questionnaire in self-reporting way. Path analysis was applied using Lisrel 8.80 to test the conceptual model which includes six hypotheses. Results showed that brand-customer personality congruency affects brand identification positively. The positive impact of brand identification on brand loyalty and trust was confirmed. Analysis also revealed that brand trust impact brand loyalty positively. Results also indicated the positive impact of brand loyalty and trust on the overall brand equity.
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publishDate 2013-06-01
publisher Universitaria Press Craiova
record_format Article
series Management & Marketing
spelling doaj-art-3c5847526c8240d68cd9543201ea6b9d2025-08-20T03:03:51ZengUniversitaria Press CraiovaManagement & Marketing1841-24161841-24162013-06-01XI191103FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STOREShahriar AZIZI0Jamali KAPAK1Shahid Beheshti University, Tehran, IranShahid Beheshti University, Tehran, IranIn recent years the role of chain stores in distribution system of Iran has been paid more attention. Managers of these stores are seeking to increase the stores’ brand equity. This study develops a model of factors affecting overall brand equity in SHAHRVAND chain store as a case study. The Sample of 167 customers in Tehran city using convenience sampling method was selected. Data was gathered by the 44-items questionnaire in self-reporting way. Path analysis was applied using Lisrel 8.80 to test the conceptual model which includes six hypotheses. Results showed that brand-customer personality congruency affects brand identification positively. The positive impact of brand identification on brand loyalty and trust was confirmed. Analysis also revealed that brand trust impact brand loyalty positively. Results also indicated the positive impact of brand loyalty and trust on the overall brand equity.http://www.mnmk.ro/documents/2013-01/7-9-1-13.pdfBrand-Customer Personality CongruencyBrand IdentificationBrand LoyaltyBrand Trust
spellingShingle Shahriar AZIZI
Jamali KAPAK
FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE
Management & Marketing
Brand-Customer Personality Congruency
Brand Identification
Brand Loyalty
Brand Trust
title FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE
title_full FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE
title_fullStr FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE
title_full_unstemmed FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE
title_short FACTORS AFFECTING OVERALL BRAND EQUITY: THE CASE OF SHAHRVAND CHAIN STORE
title_sort factors affecting overall brand equity the case of shahrvand chain store
topic Brand-Customer Personality Congruency
Brand Identification
Brand Loyalty
Brand Trust
url http://www.mnmk.ro/documents/2013-01/7-9-1-13.pdf
work_keys_str_mv AT shahriarazizi factorsaffectingoverallbrandequitythecaseofshahrvandchainstore
AT jamalikapak factorsaffectingoverallbrandequitythecaseofshahrvandchainstore