Contextual barriers in effective interpersonal communication with patients: A qualitative analysis
Purpose: Competence building in interpersonal communication (IPC) between undergraduate students and patients requires deep understanding of the factors influencing their interaction. These factors, contextual to our clinical setup were explored from multisource perspectives to understand the percei...
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| Format: | Article |
| Language: | English |
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Elsevier
2024-09-01
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| Series: | Journal of Oral Biology and Craniofacial Research |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2212426824001283 |
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| author | Rameshwari Singhal Samiksha Dubey Richa Khanna Shuchi Tripathi Pavitra Rastogi Rhythm Bains |
| author_facet | Rameshwari Singhal Samiksha Dubey Richa Khanna Shuchi Tripathi Pavitra Rastogi Rhythm Bains |
| author_sort | Rameshwari Singhal |
| collection | DOAJ |
| description | Purpose: Competence building in interpersonal communication (IPC) between undergraduate students and patients requires deep understanding of the factors influencing their interaction. These factors, contextual to our clinical setup were explored from multisource perspectives to understand the perceived barriers in IPC. Method: Qualitative hermeneutic phenomenological analysis was done for patient's semi-structured interviews (n = 16); interns (n = 15) and faculty (n = 14) unstructured focus group discussions. Three independent authors transcribed the data, derived codes and themes individually, and then collated and reflected on them to draw conclusions. Different collection methods, multisource perspectives, and multilevel analysis provided for triangulation and validation of the study results. Results: This study's multisource feedback identified seven inter-dependent barriers to interpersonal communication between students and patients. They were time constraints, lack of trust and respect, cultural diversity, loco-regional linguistic differences, lack of empathy, illiteracy, and financial constraints. Conclusions: The study concluded by identifying the unique set of barriers preventing interpersonal communication in our clinical microsystem. Addressing these contextual factors by preparing training modules and workshops would prepare undergraduate students for patient-centered care and partnership. |
| format | Article |
| id | doaj-art-3c1c788b367b49f3b8d0999c0f2728fb |
| institution | Kabale University |
| issn | 2212-4268 |
| language | English |
| publishDate | 2024-09-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Journal of Oral Biology and Craniofacial Research |
| spelling | doaj-art-3c1c788b367b49f3b8d0999c0f2728fb2024-11-23T06:31:09ZengElsevierJournal of Oral Biology and Craniofacial Research2212-42682024-09-01145662666Contextual barriers in effective interpersonal communication with patients: A qualitative analysisRameshwari Singhal0Samiksha Dubey1Richa Khanna2Shuchi Tripathi3Pavitra Rastogi4Rhythm Bains5Department of Periodontology, Faculty of Dental Sciences, King George's Medical University, Lucknow, UP, India; Corresponding author. Department of Periodontology, Faculty of Dental Sciences, King George's Medical University, Lucknow, U P, India.Department of Periodontology, Faculty of Dental Sciences, King George's Medical University, Lucknow, UP, IndiaDepartment of Pediatric Dentistry, Faculty of Dental Sciences, King George's Medical University, Lucknow, U P, IndiaDepartment of Prosthodontics, Faculty of Dental Sciences, King George's Medical University, Lucknow, U P, IndiaDepartment of Periodontology, Faculty of Dental Sciences, King George's Medical University, Lucknow, UP, IndiaDepartment of Conservative Dentistry, Faculty of Dental Sciences, King George's Medical University, Lucknow, UP, IndiaPurpose: Competence building in interpersonal communication (IPC) between undergraduate students and patients requires deep understanding of the factors influencing their interaction. These factors, contextual to our clinical setup were explored from multisource perspectives to understand the perceived barriers in IPC. Method: Qualitative hermeneutic phenomenological analysis was done for patient's semi-structured interviews (n = 16); interns (n = 15) and faculty (n = 14) unstructured focus group discussions. Three independent authors transcribed the data, derived codes and themes individually, and then collated and reflected on them to draw conclusions. Different collection methods, multisource perspectives, and multilevel analysis provided for triangulation and validation of the study results. Results: This study's multisource feedback identified seven inter-dependent barriers to interpersonal communication between students and patients. They were time constraints, lack of trust and respect, cultural diversity, loco-regional linguistic differences, lack of empathy, illiteracy, and financial constraints. Conclusions: The study concluded by identifying the unique set of barriers preventing interpersonal communication in our clinical microsystem. Addressing these contextual factors by preparing training modules and workshops would prepare undergraduate students for patient-centered care and partnership.http://www.sciencedirect.com/science/article/pii/S2212426824001283Contextual barriersInterpersonal communicationQualitative researchPatient-centered evidence that matters (POEM)Phenomenology |
| spellingShingle | Rameshwari Singhal Samiksha Dubey Richa Khanna Shuchi Tripathi Pavitra Rastogi Rhythm Bains Contextual barriers in effective interpersonal communication with patients: A qualitative analysis Journal of Oral Biology and Craniofacial Research Contextual barriers Interpersonal communication Qualitative research Patient-centered evidence that matters (POEM) Phenomenology |
| title | Contextual barriers in effective interpersonal communication with patients: A qualitative analysis |
| title_full | Contextual barriers in effective interpersonal communication with patients: A qualitative analysis |
| title_fullStr | Contextual barriers in effective interpersonal communication with patients: A qualitative analysis |
| title_full_unstemmed | Contextual barriers in effective interpersonal communication with patients: A qualitative analysis |
| title_short | Contextual barriers in effective interpersonal communication with patients: A qualitative analysis |
| title_sort | contextual barriers in effective interpersonal communication with patients a qualitative analysis |
| topic | Contextual barriers Interpersonal communication Qualitative research Patient-centered evidence that matters (POEM) Phenomenology |
| url | http://www.sciencedirect.com/science/article/pii/S2212426824001283 |
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