The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh

The rapid development of technology has profoundly altered tourist behaviour and trends, yet there is a notable gap in understanding how these changes affect tourists in Bangladesh. Existing research focuses on developed markets, overlooking Bangladesh’s unique sociocultural and economic factors. Co...

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Main Authors: Md Istiaq Mohhamad Shuvo, Md Jamsedul Islam
Format: Article
Language:English
Published: Taylor & Francis Group 2024-09-01
Series:Research in Hospitality Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/22243534.2024.2419366
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author Md Istiaq Mohhamad Shuvo
Md Jamsedul Islam
author_facet Md Istiaq Mohhamad Shuvo
Md Jamsedul Islam
author_sort Md Istiaq Mohhamad Shuvo
collection DOAJ
description The rapid development of technology has profoundly altered tourist behaviour and trends, yet there is a notable gap in understanding how these changes affect tourists in Bangladesh. Existing research focuses on developed markets, overlooking Bangladesh’s unique sociocultural and economic factors. Consequently, there is limited knowledge about how Bangladeshi tourists interact with digital platforms. This study explores the digital transformation of tourism in Bangladesh, identifying significant links between technology acceptance, social media usage and travel experiences. Results show a strong connection between the use of travel technology and reliance on social media for decisions, with comfort in technology correlating with satisfaction in personalised travel platforms. Social media facilitates trip planning and booking, with tourists showing increased trust in online tools. The study underscores the transformative potential of digital technology in reshaping the travel landscape, urging industry players to innovate to meet evolving consumer expectations through quantitative analysis by using structural equation modelling (SEM) to examine the relationships among the variables. Further research is essential to provide insights for policymakers and industry stakeholders in Bangladesh to understand how Bangladeshi tourists interact with digital platforms.
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publishDate 2024-09-01
publisher Taylor & Francis Group
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series Research in Hospitality Management
spelling doaj-art-3b78a742f6604db081f5b6f5066c2fd42025-02-07T08:50:49ZengTaylor & Francis GroupResearch in Hospitality Management2224-35342415-51522024-09-0114323624410.1080/22243534.2024.2419366The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in BangladeshMd Istiaq Mohhamad Shuvo0Md Jamsedul Islam1Department of Tourism and Hospitality Management, Noakhali Science and Technology University, Noakhali, BangladeshDepartment of Tourism and Hospitality Management, Noakhali Science and Technology University, Noakhali, BangladeshThe rapid development of technology has profoundly altered tourist behaviour and trends, yet there is a notable gap in understanding how these changes affect tourists in Bangladesh. Existing research focuses on developed markets, overlooking Bangladesh’s unique sociocultural and economic factors. Consequently, there is limited knowledge about how Bangladeshi tourists interact with digital platforms. This study explores the digital transformation of tourism in Bangladesh, identifying significant links between technology acceptance, social media usage and travel experiences. Results show a strong connection between the use of travel technology and reliance on social media for decisions, with comfort in technology correlating with satisfaction in personalised travel platforms. Social media facilitates trip planning and booking, with tourists showing increased trust in online tools. The study underscores the transformative potential of digital technology in reshaping the travel landscape, urging industry players to innovate to meet evolving consumer expectations through quantitative analysis by using structural equation modelling (SEM) to examine the relationships among the variables. Further research is essential to provide insights for policymakers and industry stakeholders in Bangladesh to understand how Bangladeshi tourists interact with digital platforms.https://www.tandfonline.com/doi/10.1080/22243534.2024.2419366digital marketingdigital tourism trendse-tourismonline bookingsocial media
spellingShingle Md Istiaq Mohhamad Shuvo
Md Jamsedul Islam
The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh
Research in Hospitality Management
digital marketing
digital tourism trends
e-tourism
online booking
social media
title The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh
title_full The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh
title_fullStr The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh
title_full_unstemmed The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh
title_short The digital transformation of tourism: a study of tourist behaviour and preferences in the age of technology in Bangladesh
title_sort digital transformation of tourism a study of tourist behaviour and preferences in the age of technology in bangladesh
topic digital marketing
digital tourism trends
e-tourism
online booking
social media
url https://www.tandfonline.com/doi/10.1080/22243534.2024.2419366
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