Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement

BackgroundEmotional labor, distinct from physical and mental labor, has gained significant attention in contemporary organizational psychology research. As a strategy for performing emotional labor, surface acting refers to the process of faking emotions to meet the demands of organizations’ norms....

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Main Authors: Shucun Sun, Zhonglian Yan, Caixia Sun
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-01-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1434407/full
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author Shucun Sun
Zhonglian Yan
Caixia Sun
author_facet Shucun Sun
Zhonglian Yan
Caixia Sun
author_sort Shucun Sun
collection DOAJ
description BackgroundEmotional labor, distinct from physical and mental labor, has gained significant attention in contemporary organizational psychology research. As a strategy for performing emotional labor, surface acting refers to the process of faking emotions to meet the demands of organizations’ norms. This study aimed to investigate the relationship between emotional intelligence and surface acting among Chinese kindergarten teachers, focusing on the mediating role of self-efficacy and work engagement.MethodsIntegrating the conservation of resources theory and the job demands-resources model, a questionnaire survey was conducted among 1,017 Chinese kindergarten teachers using Wong & Law Emotional Intelligence Scale, Self-Efficacy Scale, Utrecht Work Engagement Scale, and Surface Acting Scale. SPSS 26.0 was used to conduct descriptive statistics and correlation tests. Structural equation modeling and mediation analysis were constructed using AMOS 28.0.ResultsThe results showed reveals several key findings. Firstly, kindergarten teachers’ emotional intelligence significantly positively predicted surface acting rather than negatively. Secondly, self-efficacy and work engagement, respectively, mediate the relationship between emotional intelligence and surface acting in kindergarten teachers. Additionally, self-efficacy and work engagement have chain mediating effects in the relationship between kindergarten teachers’ emotional intelligence and surface acting.ConclusionThe research findings reveal the influencing mechanism of kindergarten teachers’ emotional intelligence on surface acting, providing a theoretical basis and practical implications for understanding and promoting the reasonable use of surface acting by kindergarten teachers in the Chinese context.
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spelling doaj-art-3ac363f6c0e34618b6598fd17a58d0282025-01-27T06:41:04ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-01-011610.3389/fpsyg.2025.14344071434407Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagementShucun SunZhonglian YanCaixia SunBackgroundEmotional labor, distinct from physical and mental labor, has gained significant attention in contemporary organizational psychology research. As a strategy for performing emotional labor, surface acting refers to the process of faking emotions to meet the demands of organizations’ norms. This study aimed to investigate the relationship between emotional intelligence and surface acting among Chinese kindergarten teachers, focusing on the mediating role of self-efficacy and work engagement.MethodsIntegrating the conservation of resources theory and the job demands-resources model, a questionnaire survey was conducted among 1,017 Chinese kindergarten teachers using Wong & Law Emotional Intelligence Scale, Self-Efficacy Scale, Utrecht Work Engagement Scale, and Surface Acting Scale. SPSS 26.0 was used to conduct descriptive statistics and correlation tests. Structural equation modeling and mediation analysis were constructed using AMOS 28.0.ResultsThe results showed reveals several key findings. Firstly, kindergarten teachers’ emotional intelligence significantly positively predicted surface acting rather than negatively. Secondly, self-efficacy and work engagement, respectively, mediate the relationship between emotional intelligence and surface acting in kindergarten teachers. Additionally, self-efficacy and work engagement have chain mediating effects in the relationship between kindergarten teachers’ emotional intelligence and surface acting.ConclusionThe research findings reveal the influencing mechanism of kindergarten teachers’ emotional intelligence on surface acting, providing a theoretical basis and practical implications for understanding and promoting the reasonable use of surface acting by kindergarten teachers in the Chinese context.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1434407/fullkindergarten teachersemotional intelligencesurface actingself-efficacywork engagement
spellingShingle Shucun Sun
Zhonglian Yan
Caixia Sun
Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement
Frontiers in Psychology
kindergarten teachers
emotional intelligence
surface acting
self-efficacy
work engagement
title Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement
title_full Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement
title_fullStr Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement
title_full_unstemmed Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement
title_short Kindergarten teachers’ emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement
title_sort kindergarten teachers emotional intelligence and surface acting the chain mediating effects of self efficacy and work engagement
topic kindergarten teachers
emotional intelligence
surface acting
self-efficacy
work engagement
url https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1434407/full
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AT zhonglianyan kindergartenteachersemotionalintelligenceandsurfaceactingthechainmediatingeffectsofselfefficacyandworkengagement
AT caixiasun kindergartenteachersemotionalintelligenceandsurfaceactingthechainmediatingeffectsofselfefficacyandworkengagement