The Role of Communication Strategy in Crisis Management within Organizations
This study aims to explore the necessity of adopting a purposeful and effective strategy for crisis management within organizations. Sudden crises negatively impact organizations, hinder their development, and cause financial and moral losses that shake their position and image. Therefore, these str...
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Eon - Asociație pentru Promovarea Culturii, Artei, Educației și Cercetării Științifice
2025-04-01
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| Online Access: | https://2f93ffee2b.clvaw-cdnwnd.com/adb26908e7ef062d27183f65b93eaf34/200000629-3641236414/EON_6125_art8_v8f-93-104.pdf?ph=2f93ffee2b |
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| author | Hafsa BENHAMMADA Zineb BAALOUDJ |
| author_facet | Hafsa BENHAMMADA Zineb BAALOUDJ |
| author_sort | Hafsa BENHAMMADA |
| collection | DOAJ |
| description | This study aims to explore the necessity of adopting a purposeful and effective strategy for crisis management within organizations. Sudden crises negatively impact organizations, hinder their development, and cause financial and moral losses that shake their position and image. Therefore, these strategies focus on maintaining their reputation and ensuring continuity in the face of unexpected challenges by making clear and effective decisions to deal with emergencies. By analyzing the crisis and its management and emphasizing the most crucial communication tactics and models used in organizational crisis management, the descriptive-analytical technique was utilized to characterize the phenomena, gather data, and analyze it. The study reached several conclusions, most notably that communication plays a positive role in crisis management through the adoption of effective strategies. It also emphasized that crisis communication must be based on well-founded plans and solid principles to ensure prior preparation for managing crises within organizations. |
| format | Article |
| id | doaj-art-3abcc9c32235497bb95c8fca3c9e4fca |
| institution | OA Journals |
| issn | 2734-8296 2734-830X |
| language | deu |
| publishDate | 2025-04-01 |
| publisher | Eon - Asociație pentru Promovarea Culturii, Artei, Educației și Cercetării Științifice |
| record_format | Article |
| series | Eon |
| spelling | doaj-art-3abcc9c32235497bb95c8fca3c9e4fca2025-08-20T02:16:10ZdeuEon - Asociație pentru Promovarea Culturii, Artei, Educației și Cercetării ȘtiințificeEon2734-82962734-830X2025-04-016193104The Role of Communication Strategy in Crisis Management within OrganizationsHafsa BENHAMMADA0Zineb BAALOUDJ1University of Algiers 3University of Algiers 3This study aims to explore the necessity of adopting a purposeful and effective strategy for crisis management within organizations. Sudden crises negatively impact organizations, hinder their development, and cause financial and moral losses that shake their position and image. Therefore, these strategies focus on maintaining their reputation and ensuring continuity in the face of unexpected challenges by making clear and effective decisions to deal with emergencies. By analyzing the crisis and its management and emphasizing the most crucial communication tactics and models used in organizational crisis management, the descriptive-analytical technique was utilized to characterize the phenomena, gather data, and analyze it. The study reached several conclusions, most notably that communication plays a positive role in crisis management through the adoption of effective strategies. It also emphasized that crisis communication must be based on well-founded plans and solid principles to ensure prior preparation for managing crises within organizations.https://2f93ffee2b.clvaw-cdnwnd.com/adb26908e7ef062d27183f65b93eaf34/200000629-3641236414/EON_6125_art8_v8f-93-104.pdf?ph=2f93ffee2bcrisescommunication strategycrisis managementcrisis communicationreputation |
| spellingShingle | Hafsa BENHAMMADA Zineb BAALOUDJ The Role of Communication Strategy in Crisis Management within Organizations Eon crises communication strategy crisis management crisis communication reputation |
| title | The Role of Communication Strategy in Crisis Management within Organizations |
| title_full | The Role of Communication Strategy in Crisis Management within Organizations |
| title_fullStr | The Role of Communication Strategy in Crisis Management within Organizations |
| title_full_unstemmed | The Role of Communication Strategy in Crisis Management within Organizations |
| title_short | The Role of Communication Strategy in Crisis Management within Organizations |
| title_sort | role of communication strategy in crisis management within organizations |
| topic | crises communication strategy crisis management crisis communication reputation |
| url | https://2f93ffee2b.clvaw-cdnwnd.com/adb26908e7ef062d27183f65b93eaf34/200000629-3641236414/EON_6125_art8_v8f-93-104.pdf?ph=2f93ffee2b |
| work_keys_str_mv | AT hafsabenhammada theroleofcommunicationstrategyincrisismanagementwithinorganizations AT zinebbaaloudj theroleofcommunicationstrategyincrisismanagementwithinorganizations AT hafsabenhammada roleofcommunicationstrategyincrisismanagementwithinorganizations AT zinebbaaloudj roleofcommunicationstrategyincrisismanagementwithinorganizations |