The Role of Communication Strategy in Crisis Management within Organizations

This study aims to explore the necessity of adopting a purposeful and effective strategy for crisis management within organizations. Sudden crises negatively impact organizations, hinder their development, and cause financial and moral losses that shake their position and image. Therefore, these str...

Full description

Saved in:
Bibliographic Details
Main Authors: Hafsa BENHAMMADA, Zineb BAALOUDJ
Format: Article
Language:deu
Published: Eon - Asociație pentru Promovarea Culturii, Artei, Educației și Cercetării Științifice 2025-04-01
Series:Eon
Subjects:
Online Access:https://2f93ffee2b.clvaw-cdnwnd.com/adb26908e7ef062d27183f65b93eaf34/200000629-3641236414/EON_6125_art8_v8f-93-104.pdf?ph=2f93ffee2b
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850187176922316800
author Hafsa BENHAMMADA
Zineb BAALOUDJ
author_facet Hafsa BENHAMMADA
Zineb BAALOUDJ
author_sort Hafsa BENHAMMADA
collection DOAJ
description This study aims to explore the necessity of adopting a purposeful and effective strategy for crisis management within organizations. Sudden crises negatively impact organizations, hinder their development, and cause financial and moral losses that shake their position and image. Therefore, these strategies focus on maintaining their reputation and ensuring continuity in the face of unexpected challenges by making clear and effective decisions to deal with emergencies. By analyzing the crisis and its management and emphasizing the most crucial communication tactics and models used in organizational crisis management, the descriptive-analytical technique was utilized to characterize the phenomena, gather data, and analyze it. The study reached several conclusions, most notably that communication plays a positive role in crisis management through the adoption of effective strategies. It also emphasized that crisis communication must be based on well-founded plans and solid principles to ensure prior preparation for managing crises within organizations.
format Article
id doaj-art-3abcc9c32235497bb95c8fca3c9e4fca
institution OA Journals
issn 2734-8296
2734-830X
language deu
publishDate 2025-04-01
publisher Eon - Asociație pentru Promovarea Culturii, Artei, Educației și Cercetării Științifice
record_format Article
series Eon
spelling doaj-art-3abcc9c32235497bb95c8fca3c9e4fca2025-08-20T02:16:10ZdeuEon - Asociație pentru Promovarea Culturii, Artei, Educației și Cercetării ȘtiințificeEon2734-82962734-830X2025-04-016193104The Role of Communication Strategy in Crisis Management within OrganizationsHafsa BENHAMMADA0Zineb BAALOUDJ1University of Algiers 3University of Algiers 3This study aims to explore the necessity of adopting a purposeful and effective strategy for crisis management within organizations. Sudden crises negatively impact organizations, hinder their development, and cause financial and moral losses that shake their position and image. Therefore, these strategies focus on maintaining their reputation and ensuring continuity in the face of unexpected challenges by making clear and effective decisions to deal with emergencies. By analyzing the crisis and its management and emphasizing the most crucial communication tactics and models used in organizational crisis management, the descriptive-analytical technique was utilized to characterize the phenomena, gather data, and analyze it. The study reached several conclusions, most notably that communication plays a positive role in crisis management through the adoption of effective strategies. It also emphasized that crisis communication must be based on well-founded plans and solid principles to ensure prior preparation for managing crises within organizations.https://2f93ffee2b.clvaw-cdnwnd.com/adb26908e7ef062d27183f65b93eaf34/200000629-3641236414/EON_6125_art8_v8f-93-104.pdf?ph=2f93ffee2bcrisescommunication strategycrisis managementcrisis communicationreputation
spellingShingle Hafsa BENHAMMADA
Zineb BAALOUDJ
The Role of Communication Strategy in Crisis Management within Organizations
Eon
crises
communication strategy
crisis management
crisis communication
reputation
title The Role of Communication Strategy in Crisis Management within Organizations
title_full The Role of Communication Strategy in Crisis Management within Organizations
title_fullStr The Role of Communication Strategy in Crisis Management within Organizations
title_full_unstemmed The Role of Communication Strategy in Crisis Management within Organizations
title_short The Role of Communication Strategy in Crisis Management within Organizations
title_sort role of communication strategy in crisis management within organizations
topic crises
communication strategy
crisis management
crisis communication
reputation
url https://2f93ffee2b.clvaw-cdnwnd.com/adb26908e7ef062d27183f65b93eaf34/200000629-3641236414/EON_6125_art8_v8f-93-104.pdf?ph=2f93ffee2b
work_keys_str_mv AT hafsabenhammada theroleofcommunicationstrategyincrisismanagementwithinorganizations
AT zinebbaaloudj theroleofcommunicationstrategyincrisismanagementwithinorganizations
AT hafsabenhammada roleofcommunicationstrategyincrisismanagementwithinorganizations
AT zinebbaaloudj roleofcommunicationstrategyincrisismanagementwithinorganizations