Optimizing Islamic Bank Customer Satisfaction Through Mobile Banking And Internet Banking Services
This research aims to analyze the optimization of customer satisfaction through mobile and internet banking services at the Bank Syariah Indonesia (BSI) Jombang branch office. This research is field research using qualitative methods through a case study approach. Data was collected through in-depth...
Saved in:
| Main Authors: | Muchammad Damar Galih, Firman Setiawan |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
LPPM Institut Syariah Negeri Junjungan (ISNJ) Bengkalis
2024-04-01
|
| Series: | Jurnal Perbankan Syariah |
| Subjects: | |
| Online Access: | https://ejournal.stiesyariahbengkalis.ac.id/index.php/jps/article/view/1791 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The Quality of Mobile Banking Services For Bank Syariah Indonesia (BSI) Customer Satisfaction in Surabaya
by: Sutono Sutono, et al.
Published: (2024-09-01) -
Customer Satisfaction Mediates the Influence of Service Quality on Customer Loyalty in Islamic Banks
by: Bakti Setyadi, et al.
Published: (2023-06-01) -
BANKING SERVICE INNOVATIONS AND CUSTOMER SATISFACTION IN ILORIN METROPOLIS OF NIGERIA
by: Lukman Adebayo Oke ABDULRAUF, et al.
Published: (2023-11-01) -
Influence of Service Quality Dimensions of Islamic Banks on Customer Satisfaction and Their Impact on Customer Loyalty
by: A Afifah, et al.
Published: (2021-07-01) -
E-Banking Service Quality and Customer Satisfaction with Moderator Factor
by: Trung Kim Quoc Nguyen
Published: (2025-04-01)