A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making

Abstract Overall bank performance in a particular year or period is important to all banking industry stakeholders, as it indicates their success or failure relative to predetermined targets. Due to conflicting criteria and uncertainties, assessing bank performance is a complicated decision-making p...

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Main Authors: Özcan Işık, Mohsin Shabir, Gülay Demir, Adis Puska, Dragan Pamucar
Format: Article
Language:English
Published: SpringerOpen 2025-01-01
Series:Financial Innovation
Subjects:
Online Access:https://doi.org/10.1186/s40854-024-00728-x
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author Özcan Işık
Mohsin Shabir
Gülay Demir
Adis Puska
Dragan Pamucar
author_facet Özcan Işık
Mohsin Shabir
Gülay Demir
Adis Puska
Dragan Pamucar
author_sort Özcan Işık
collection DOAJ
description Abstract Overall bank performance in a particular year or period is important to all banking industry stakeholders, as it indicates their success or failure relative to predetermined targets. Due to conflicting criteria and uncertainties, assessing bank performance is a complicated decision-making problem. The current paper proposes the Fuzzy Level Based Weight Assessment (F-LBWA), the Fuzzy Logarithm Methodology of Additive Weights (F-LMAW), and the Measurement Alternatives and Ranking according to the Compromise Solution (MARCOS) combination as a practical and robust decision-making tool to cope with many complex ambiguities. In the first phase, the suggested hybrid Multi-Criteria Decision-Making (MCDM) approach estimates the weight coefficients of the performance criteria with the aid of a combined version of the F-LBWA and F-LMAW methods. In the second phase, the MARCOS method determines the ranking performance of the decision alternatives. The introduced model is tested and validated on a case study assessing publicly traded bank performance in Pakistan. The findings obtained from the sensitivity analysis revealed that the presented F-LBWA-F-LMAW-MARCOS approach produces consistent solutions and is a reliable and effective procedure in rational decision-making.
format Article
id doaj-art-3a3e34cea10249bb8bed1cb3401bd642
institution Kabale University
issn 2199-4730
language English
publishDate 2025-01-01
publisher SpringerOpen
record_format Article
series Financial Innovation
spelling doaj-art-3a3e34cea10249bb8bed1cb3401bd6422025-01-12T12:36:25ZengSpringerOpenFinancial Innovation2199-47302025-01-0111113510.1186/s40854-024-00728-xA hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-makingÖzcan Işık0Mohsin Shabir1Gülay Demir2Adis Puska3Dragan Pamucar4Department of Finance and Banking, Zara Veysel Dursun School of Applied Sciences, Sivas Cumhuriyet UniversitySchool of Economics, Shandong University of Finance and EconomicsVocational School of Health Services, Sivas Cumhuriyet UniversityDepartment of Public Safety, Government of Brčko DistrictDepartment of Operations Research and Statistics, Faculty of Organizational Sciences, University of BelgradeAbstract Overall bank performance in a particular year or period is important to all banking industry stakeholders, as it indicates their success or failure relative to predetermined targets. Due to conflicting criteria and uncertainties, assessing bank performance is a complicated decision-making problem. The current paper proposes the Fuzzy Level Based Weight Assessment (F-LBWA), the Fuzzy Logarithm Methodology of Additive Weights (F-LMAW), and the Measurement Alternatives and Ranking according to the Compromise Solution (MARCOS) combination as a practical and robust decision-making tool to cope with many complex ambiguities. In the first phase, the suggested hybrid Multi-Criteria Decision-Making (MCDM) approach estimates the weight coefficients of the performance criteria with the aid of a combined version of the F-LBWA and F-LMAW methods. In the second phase, the MARCOS method determines the ranking performance of the decision alternatives. The introduced model is tested and validated on a case study assessing publicly traded bank performance in Pakistan. The findings obtained from the sensitivity analysis revealed that the presented F-LBWA-F-LMAW-MARCOS approach produces consistent solutions and is a reliable and effective procedure in rational decision-making.https://doi.org/10.1186/s40854-024-00728-xBanking industryPerformance assessmentMCDMF-LBWAF-LMAWMARCOS
spellingShingle Özcan Işık
Mohsin Shabir
Gülay Demir
Adis Puska
Dragan Pamucar
A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making
Financial Innovation
Banking industry
Performance assessment
MCDM
F-LBWA
F-LMAW
MARCOS
title A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making
title_full A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making
title_fullStr A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making
title_full_unstemmed A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making
title_short A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making
title_sort hybrid framework for assessing pakistani commercial bank performance using multi criteria decision making
topic Banking industry
Performance assessment
MCDM
F-LBWA
F-LMAW
MARCOS
url https://doi.org/10.1186/s40854-024-00728-x
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