“I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site

Students may be reluctant to ask questions at a library reference desk because it is such a public venue. It may be possible to give them an alternative by providing reference services outside of the library within a faculty lab or office. Advantages include convenience and proximity to students, f...

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Main Authors: Jennifer Lee, K. Alix Hayden, Don MacMillan
Format: Article
Language:English
Published: University of Alberta Library 2004-11-01
Series:Issues in Science and Technology Librarianship
Online Access:https://journals.library.ualberta.ca/istl/index.php/istl/article/view/1998
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author Jennifer Lee
K. Alix Hayden
Don MacMillan
author_facet Jennifer Lee
K. Alix Hayden
Don MacMillan
author_sort Jennifer Lee
collection DOAJ
description Students may be reluctant to ask questions at a library reference desk because it is such a public venue. It may be possible to give them an alternative by providing reference services outside of the library within a faculty lab or office. Advantages include convenience and proximity to students, faculty, and their learning communities. The service may also foster closer and stronger relationships with departments. It is important to choose a location wisely, as well as advertise widely. This paper examines the provision of reference services outside of the traditional library environment, and describes two initiatives involving librarians for the Faculty of Nursing and the Faculty of Science at the University of Calgary.
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institution Kabale University
issn 1092-1206
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publisher University of Alberta Library
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series Issues in Science and Technology Librarianship
spelling doaj-art-399f7a4d2933435da2a8f76212856a332025-08-20T03:58:40ZengUniversity of Alberta LibraryIssues in Science and Technology Librarianship1092-12062004-11-014110.29173/istl1998“I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On SiteJennifer LeeK. Alix HaydenDon MacMillan Students may be reluctant to ask questions at a library reference desk because it is such a public venue. It may be possible to give them an alternative by providing reference services outside of the library within a faculty lab or office. Advantages include convenience and proximity to students, faculty, and their learning communities. The service may also foster closer and stronger relationships with departments. It is important to choose a location wisely, as well as advertise widely. This paper examines the provision of reference services outside of the traditional library environment, and describes two initiatives involving librarians for the Faculty of Nursing and the Faculty of Science at the University of Calgary. https://journals.library.ualberta.ca/istl/index.php/istl/article/view/1998
spellingShingle Jennifer Lee
K. Alix Hayden
Don MacMillan
“I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site
Issues in Science and Technology Librarianship
title “I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site
title_full “I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site
title_fullStr “I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site
title_full_unstemmed “I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site
title_short “I Wouldn't Have Asked for Help if I had to go to the Library”: Reference Services On Site
title_sort i wouldn t have asked for help if i had to go to the library reference services on site
url https://journals.library.ualberta.ca/istl/index.php/istl/article/view/1998
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AT donmacmillan iwouldnthaveaskedforhelpifihadtogotothelibraryreferenceservicesonsite