Sentiment Analysis and Topic Modeling in Transportation: A Literature Review

The growing use of social media data has opened new avenues for understanding user perceptions and operational inefficiencies in transportation systems. Among the most widely adopted analytical approaches for extracting insights from these data are sentiment analysis and topic modeling, which enable...

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Main Authors: Ewerton Chaves Moreira Torres, Luís Guilherme de Picado-Santos
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Applied Sciences
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Online Access:https://www.mdpi.com/2076-3417/15/12/6576
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author Ewerton Chaves Moreira Torres
Luís Guilherme de Picado-Santos
author_facet Ewerton Chaves Moreira Torres
Luís Guilherme de Picado-Santos
author_sort Ewerton Chaves Moreira Torres
collection DOAJ
description The growing use of social media data has opened new avenues for understanding user perceptions and operational inefficiencies in transportation systems. Among the most widely adopted analytical approaches for extracting insights from these data are sentiment analysis and topic modeling, which enable researchers to capture public opinion trends and uncover latent themes in unstructured content. However, despite a rising number of individual studies, systematic reviews focusing specifically on these approaches in transportation research remain limited, particularly in addressing methodological challenges and data heterogeneity. This literature review addresses that gap by critically examining 81 open-access studies published between 2014 and 2024. The main challenges identified include handling linguistic diversity, integrating multimodal and geolocated data, managing short-text formats, and addressing regional and demographic bias. In response, this review proposes a methodological framework for study selection and bibliometric analysis, classifies the most commonly applied machine learning models for sentiment and topic extraction, and synthesizes findings regarding data sources, model performance, and application contexts in transportation. Additionally, it discusses unresolved gaps and ethical concerns related to representativeness and social media governance. This review highlights the transformative potential of combining sentiment analysis and topic modeling to support smarter, more inclusive, and sustainable transportation policies by offering an integrative and critical perspective.
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spelling doaj-art-38ba0dcdc4ce47f3ad3b5115f39eab852025-08-20T03:26:20ZengMDPI AGApplied Sciences2076-34172025-06-011512657610.3390/app15126576Sentiment Analysis and Topic Modeling in Transportation: A Literature ReviewEwerton Chaves Moreira Torres0Luís Guilherme de Picado-Santos1CERIS, Instituto Superior Técnico, Universidade de Lisboa, Av. Rovisco Pais 1, 1049-001 Lisboa, PortugalCERIS, Instituto Superior Técnico, Universidade de Lisboa, Av. Rovisco Pais 1, 1049-001 Lisboa, PortugalThe growing use of social media data has opened new avenues for understanding user perceptions and operational inefficiencies in transportation systems. Among the most widely adopted analytical approaches for extracting insights from these data are sentiment analysis and topic modeling, which enable researchers to capture public opinion trends and uncover latent themes in unstructured content. However, despite a rising number of individual studies, systematic reviews focusing specifically on these approaches in transportation research remain limited, particularly in addressing methodological challenges and data heterogeneity. This literature review addresses that gap by critically examining 81 open-access studies published between 2014 and 2024. The main challenges identified include handling linguistic diversity, integrating multimodal and geolocated data, managing short-text formats, and addressing regional and demographic bias. In response, this review proposes a methodological framework for study selection and bibliometric analysis, classifies the most commonly applied machine learning models for sentiment and topic extraction, and synthesizes findings regarding data sources, model performance, and application contexts in transportation. Additionally, it discusses unresolved gaps and ethical concerns related to representativeness and social media governance. This review highlights the transformative potential of combining sentiment analysis and topic modeling to support smarter, more inclusive, and sustainable transportation policies by offering an integrative and critical perspective.https://www.mdpi.com/2076-3417/15/12/6576social media analyticssentiment analysistopic modelingsustainable transportationmachine learningtransportation research
spellingShingle Ewerton Chaves Moreira Torres
Luís Guilherme de Picado-Santos
Sentiment Analysis and Topic Modeling in Transportation: A Literature Review
Applied Sciences
social media analytics
sentiment analysis
topic modeling
sustainable transportation
machine learning
transportation research
title Sentiment Analysis and Topic Modeling in Transportation: A Literature Review
title_full Sentiment Analysis and Topic Modeling in Transportation: A Literature Review
title_fullStr Sentiment Analysis and Topic Modeling in Transportation: A Literature Review
title_full_unstemmed Sentiment Analysis and Topic Modeling in Transportation: A Literature Review
title_short Sentiment Analysis and Topic Modeling in Transportation: A Literature Review
title_sort sentiment analysis and topic modeling in transportation a literature review
topic social media analytics
sentiment analysis
topic modeling
sustainable transportation
machine learning
transportation research
url https://www.mdpi.com/2076-3417/15/12/6576
work_keys_str_mv AT ewertonchavesmoreiratorres sentimentanalysisandtopicmodelingintransportationaliteraturereview
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