ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING

The main purpose of the marketing activity is to convince consumers to purchase a good or service or to adopt a certain behavior. Companies make significant investments in this marketing activity aimed at persuading people to take action. We know on a scientific basis much of what lies behind consu...

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Main Authors: Mirela-Cristina VOICU, Elena-Mihaela ILIESCU
Format: Article
Language:English
Published: Nicolae Titulescu University Publishing House 2023-06-01
Series:Challenges of the Knowledge Society
Subjects:
Online Access:http://cks.univnt.ro/download/cks_2023_articles%252F5_CKS_2023_ECONOMIC_SCIENCES%252FCKS_2023_ECONOMIC_SCIENCES_012.pdf
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author Mirela-Cristina VOICU
Elena-Mihaela ILIESCU
author_facet Mirela-Cristina VOICU
Elena-Mihaela ILIESCU
author_sort Mirela-Cristina VOICU
collection DOAJ
description The main purpose of the marketing activity is to convince consumers to purchase a good or service or to adopt a certain behavior. Companies make significant investments in this marketing activity aimed at persuading people to take action. We know on a scientific basis much of what lies behind consumer behavior. Mr. Kotler's black box is starting to become more and more transparent. Thus, current studies clearly support what marketers only suspected some time ago, namely that certain images or actions cause the human brain to release a series of hormones with different effects on the human body. Among these hormones, oxytocin stands out, called the happiness hormone or the love hormone due to its effect on people. Thus, through a marketing activity aimed at stimulating the release of this hormone in the human body, we can build trust in a product or brand, which will translate into a lasting relationship with consumers and, finally, into an effective marketing activity for the company. Being in a permanent search for those secrets that ensure the success of marketing campaigns, marketing specialists must also understand the perspective of human psychology and physiology involved in carrying out a convincing activity. In this context, the following paper reveals important aspects regarding the necessity of understanding how oxytocin is influencing consumer behavior together with ways in which this hormone can be stimulated for the use of the company’s marketing activity.
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spelling doaj-art-38b56cd19e4e4137b5f0fba5bfd2c5632025-08-20T02:56:24ZengNicolae Titulescu University Publishing HouseChallenges of the Knowledge Society2068-77962023-06-01161704711ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETINGMirela-Cristina VOICU0Elena-Mihaela ILIESCU1Lecturer, PhD, Faculty of Economics and Business Administration, „Nicolae Titulescu” University of Bucharest (e-mail: voicu.cristina.m@gmail.com).Lecturer, PhD, Faculty of Economics and Business Administration, „Nicolae Titulescu” University of Bucharest (e-mail: mag_mihaela@yahoo.com, mihaelailiescu@univnt.ro).The main purpose of the marketing activity is to convince consumers to purchase a good or service or to adopt a certain behavior. Companies make significant investments in this marketing activity aimed at persuading people to take action. We know on a scientific basis much of what lies behind consumer behavior. Mr. Kotler's black box is starting to become more and more transparent. Thus, current studies clearly support what marketers only suspected some time ago, namely that certain images or actions cause the human brain to release a series of hormones with different effects on the human body. Among these hormones, oxytocin stands out, called the happiness hormone or the love hormone due to its effect on people. Thus, through a marketing activity aimed at stimulating the release of this hormone in the human body, we can build trust in a product or brand, which will translate into a lasting relationship with consumers and, finally, into an effective marketing activity for the company. Being in a permanent search for those secrets that ensure the success of marketing campaigns, marketing specialists must also understand the perspective of human psychology and physiology involved in carrying out a convincing activity. In this context, the following paper reveals important aspects regarding the necessity of understanding how oxytocin is influencing consumer behavior together with ways in which this hormone can be stimulated for the use of the company’s marketing activity.http://cks.univnt.ro/download/cks_2023_articles%252F5_CKS_2023_ECONOMIC_SCIENCES%252FCKS_2023_ECONOMIC_SCIENCES_012.pdfconsumer behavioroxytocinhappiness hormoneconsumer truststrategic marketing
spellingShingle Mirela-Cristina VOICU
Elena-Mihaela ILIESCU
ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING
Challenges of the Knowledge Society
consumer behavior
oxytocin
happiness hormone
consumer trust
strategic marketing
title ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING
title_full ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING
title_fullStr ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING
title_full_unstemmed ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING
title_short ASPECTS REGARDING THE USE OF OXYTOCIN IN MARKETING
title_sort aspects regarding the use of oxytocin in marketing
topic consumer behavior
oxytocin
happiness hormone
consumer trust
strategic marketing
url http://cks.univnt.ro/download/cks_2023_articles%252F5_CKS_2023_ECONOMIC_SCIENCES%252FCKS_2023_ECONOMIC_SCIENCES_012.pdf
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