Medication supply chain risk management for a brazilian home care provider: a business sustainability study

Health services are rapidly growing around the world and the supply chain risk management (SCRM) is imperative to achieve business sustainability in the long-term perspective. The present research aims to identify the risks in a home care health service provider, evaluating the potential failures ca...

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Main Authors: Ualison Rébula de Oliveira, Micheli de Almeida Muniz, Luiz André Anaia, Henrique Martins Rocha
Format: Article
Language:English
Published: Elsevier 2022-03-01
Series:Cleaner Logistics and Supply Chain
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Online Access:http://www.sciencedirect.com/science/article/pii/S2772390921000184
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author Ualison Rébula de Oliveira
Micheli de Almeida Muniz
Luiz André Anaia
Henrique Martins Rocha
author_facet Ualison Rébula de Oliveira
Micheli de Almeida Muniz
Luiz André Anaia
Henrique Martins Rocha
author_sort Ualison Rébula de Oliveira
collection DOAJ
description Health services are rapidly growing around the world and the supply chain risk management (SCRM) is imperative to achieve business sustainability in the long-term perspective. The present research aims to identify the risks in a home care health service provider, evaluating the potential failures causes and establishing actions to reduce the likelihood of patients’ harm associated with medication process flaws. We conducted a single case study, evaluating and identifying possible risks in a health services company located in Brazil. Although the results of the present research have no statistical basis to support quantitative inferences, an approach based on qualitative criteria can be replicated. We followed a logical sequence of steps to manage the medicines and hospital products’ supply risks, using standards and risk management (RM) tools widely applied by the professional and academic community. As main results, it was observed that “wrong material kit supply” as the most relevant issue for SCRM. As practical implications, this research has the potential to prevent people who depend on home care services, from receiving incorrect medicines (or failing to receive them). In extreme cases, such as the administration of medications that were incorrectly sent to patients, deaths can be avoided, since those involved in the outbound logistic processes will have the ability to work proactively in mitigating actions that avoid this type of risk.
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issn 2772-3909
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publishDate 2022-03-01
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series Cleaner Logistics and Supply Chain
spelling doaj-art-386ffe5bfd4340e58e1c740d524448b22025-08-20T02:02:55ZengElsevierCleaner Logistics and Supply Chain2772-39092022-03-01310001810.1016/j.clscn.2021.100018Medication supply chain risk management for a brazilian home care provider: a business sustainability studyUalison Rébula de Oliveira0Micheli de Almeida Muniz1Luiz André Anaia2Henrique Martins Rocha3Universidade Federal Fluminense (UFF), 783 Desembargador Ellis Hermydio Figueira St, Volta Redonda, Rio de Janeiro 27213-145, Brazil; Corresponding author.Universidade Federal Fluminense (UFF), 783 Desembargador Ellis Hermydio Figueira St, Volta Redonda, Rio de Janeiro 27213-145, BrazilUniversidade Federal Fluminense (UFF), 783 Desembargador Ellis Hermydio Figueira St, Volta Redonda, Rio de Janeiro 27213-145, BrazilUniversidade do Estado do Rio de Janeiro (UERJ), Rodovia Presidente Dutra Km 298 - Resende, Rio de Janeiro 27537-000, BrazilHealth services are rapidly growing around the world and the supply chain risk management (SCRM) is imperative to achieve business sustainability in the long-term perspective. The present research aims to identify the risks in a home care health service provider, evaluating the potential failures causes and establishing actions to reduce the likelihood of patients’ harm associated with medication process flaws. We conducted a single case study, evaluating and identifying possible risks in a health services company located in Brazil. Although the results of the present research have no statistical basis to support quantitative inferences, an approach based on qualitative criteria can be replicated. We followed a logical sequence of steps to manage the medicines and hospital products’ supply risks, using standards and risk management (RM) tools widely applied by the professional and academic community. As main results, it was observed that “wrong material kit supply” as the most relevant issue for SCRM. As practical implications, this research has the potential to prevent people who depend on home care services, from receiving incorrect medicines (or failing to receive them). In extreme cases, such as the administration of medications that were incorrectly sent to patients, deaths can be avoided, since those involved in the outbound logistic processes will have the ability to work proactively in mitigating actions that avoid this type of risk.http://www.sciencedirect.com/science/article/pii/S2772390921000184Supply ChainRisk ManagementSCRMSustainabilityHome CareHealth Services
spellingShingle Ualison Rébula de Oliveira
Micheli de Almeida Muniz
Luiz André Anaia
Henrique Martins Rocha
Medication supply chain risk management for a brazilian home care provider: a business sustainability study
Cleaner Logistics and Supply Chain
Supply Chain
Risk Management
SCRM
Sustainability
Home Care
Health Services
title Medication supply chain risk management for a brazilian home care provider: a business sustainability study
title_full Medication supply chain risk management for a brazilian home care provider: a business sustainability study
title_fullStr Medication supply chain risk management for a brazilian home care provider: a business sustainability study
title_full_unstemmed Medication supply chain risk management for a brazilian home care provider: a business sustainability study
title_short Medication supply chain risk management for a brazilian home care provider: a business sustainability study
title_sort medication supply chain risk management for a brazilian home care provider a business sustainability study
topic Supply Chain
Risk Management
SCRM
Sustainability
Home Care
Health Services
url http://www.sciencedirect.com/science/article/pii/S2772390921000184
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AT michelidealmeidamuniz medicationsupplychainriskmanagementforabrazilianhomecareproviderabusinesssustainabilitystudy
AT luizandreanaia medicationsupplychainriskmanagementforabrazilianhomecareproviderabusinesssustainabilitystudy
AT henriquemartinsrocha medicationsupplychainriskmanagementforabrazilianhomecareproviderabusinesssustainabilitystudy