Information management technologies in customer service management
Introduction. Information flows in the digital economy are becoming a new type of assets of the organization. Information management solves two important tasks in the management of an organization: on the one hand, it coordinates information flow management activities, and on the other hand, it prom...
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| Main Authors: | A. N. Aleksakhin, S. A. Aleksakhina, M. A. Shoshin, V. A. Shumeiko |
|---|---|
| Format: | Article |
| Language: | Russian |
| Published: |
North Caucasus Federal University
2025-05-01
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| Series: | Вестник Северо-Кавказского федерального университета |
| Subjects: | |
| Online Access: | https://vestnikskfu.elpub.ru/jour/article/view/2931 |
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