The impact of patient engagement on service quality and customer well-being: an introspective analysis from the healthcare providers’ perspective
To effectively shape healthcare outcomes and delivery, patient engagement has become increasingly important. It also has a significant impact on customer satisfaction and service quality. This study offers an introspective analysis of healthcare providers’ experiences and perceptions as it explores...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2024-12-01
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| Series: | Cogent Public Health |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/27707571.2024.2340157 |
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