A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior

This paper presents a casual structure model between emotional intelligence and organizational citizenship behavior by using organizational commitment as mediator variable. The study is accomplished among 324 employees of united bus company in city of Tehran, Iran. Using structural equation modeling...

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Main Authors: Saman Chehrazi, Mehrdad Hoseini Shakib, Mohammad Hosein Askari Azad
Format: Article
Language:English
Published: Growing Science 2014-06-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2014_146.pdf
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author Saman Chehrazi
Mehrdad Hoseini Shakib
Mohammad Hosein Askari Azad
author_facet Saman Chehrazi
Mehrdad Hoseini Shakib
Mohammad Hosein Askari Azad
author_sort Saman Chehrazi
collection DOAJ
description This paper presents a casual structure model between emotional intelligence and organizational citizenship behavior by using organizational commitment as mediator variable. The study is accomplished among 324 employees of united bus company in city of Tehran, Iran. Using structural equation modeling, the study has confirmed that emotional intelligence influenced on organizational citizenship behavior and commitment. The study also confirms that organizational commitment influenced on organizational citizenship behavior. Finally, the study has confirmed that there were significant relationships between emotional intelligence and its dimensions with organizational citizenship behavior and organizational commitment of employees.
format Article
id doaj-art-35fcd2dce5ab417791442480aa239075
institution Kabale University
issn 1923-2934
1923-9343
language English
publishDate 2014-06-01
publisher Growing Science
record_format Article
series Management Science Letters
spelling doaj-art-35fcd2dce5ab417791442480aa2390752025-08-20T03:55:07ZengGrowing ScienceManagement Science Letters1923-29341923-93432014-06-01461103110610.5267/j.msl.2014.5.022A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behaviorSaman ChehraziMehrdad Hoseini ShakibMohammad Hosein Askari AzadThis paper presents a casual structure model between emotional intelligence and organizational citizenship behavior by using organizational commitment as mediator variable. The study is accomplished among 324 employees of united bus company in city of Tehran, Iran. Using structural equation modeling, the study has confirmed that emotional intelligence influenced on organizational citizenship behavior and commitment. The study also confirms that organizational commitment influenced on organizational citizenship behavior. Finally, the study has confirmed that there were significant relationships between emotional intelligence and its dimensions with organizational citizenship behavior and organizational commitment of employees.http://www.growingscience.com/msl/Vol4/msl_2014_146.pdfEmotional intelligenceOrganizational citizenship behaviorOrganizational commitment
spellingShingle Saman Chehrazi
Mehrdad Hoseini Shakib
Mohammad Hosein Askari Azad
A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior
Management Science Letters
Emotional intelligence
Organizational citizenship behavior
Organizational commitment
title A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior
title_full A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior
title_fullStr A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior
title_full_unstemmed A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior
title_short A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior
title_sort study on the relationship between emotional intelligence organizational commitment and organizational citizenship behavior
topic Emotional intelligence
Organizational citizenship behavior
Organizational commitment
url http://www.growingscience.com/msl/Vol4/msl_2014_146.pdf
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AT mohammadhoseinaskariazad astudyontherelationshipbetweenemotionalintelligenceorganizationalcommitmentandorganizationalcitizenshipbehavior
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