ANALISIS PENGARUH PROMOSI DAN E-WOM, TERHADAP MINAT BELI PELANGGAN MONARCH DENGAN DIMEDIASI BRAND IMAGE

This study aims to determine the effect of promotion and Electronic Word of Mouth (E-Wom) on the buying interest of Monarch customers mediated by brand image. This study used a causal quantitative approach using 200 respondents. The analysis technique used is the Structural Equational Model with th...

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Bibliographic Details
Main Authors: Alexander Hartono Hartono, David Kodrat
Format: Article
Language:Indonesian
Published: Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Ciputra Surabaya 2023-10-01
Series:Jurnal Performa
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Online Access:https://journal.uc.ac.id/index.php/performa/article/view/3753
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Summary:This study aims to determine the effect of promotion and Electronic Word of Mouth (E-Wom) on the buying interest of Monarch customers mediated by brand image. This study used a causal quantitative approach using 200 respondents. The analysis technique used is the Structural Equational Model with the support of Smart-Partial Lest Square. The results showed that promotions and E-Wom had a positive effect on buying interest. Then the brand image variable is able to mediate the influence of promotion and E-Wom on buying interest. Keywords: promotion, E-Wom, Buying interest, brand image
ISSN:2527-4635