Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care
Introduction. Health insurance literacy is an important aspect of population health that contributes to the functioning of the healthcare system. The significance of health insurance literacy is underscored by data showing substantial financial resources dedicated to medical care through the compuls...
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| Format: | Article |
| Language: | Russian |
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Research Institute for Healthcare Organization and Medical Management of Moscow Healthcare Department
2024-11-01
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| Series: | Здоровье мегаполиса |
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| Online Access: | https://www.city-healthcare.com/jour/article/view/107 |
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| _version_ | 1849344559222358016 |
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| author | A. S. Abubakirov A. I. Gusev |
| author_facet | A. S. Abubakirov A. I. Gusev |
| author_sort | A. S. Abubakirov |
| collection | DOAJ |
| description | Introduction. Health insurance literacy is an important aspect of population health that contributes to the functioning of the healthcare system. The significance of health insurance literacy is underscored by data showing substantial financial resources dedicated to medical care through the compulsory health insurance system (CHI). However, surveys reveal that patients' health insurance literacy is generally lower than their overall medical literacy, leading to several issues.Purpose. The study aims to examine the main aspects of health insurance literacy and its importance for ensuring patient satisfaction with the quality of medical care.Materials and methods. The authors analyzed scientific literature on population literacy in insurance, health insurance, medical care, etc. 80 participants in Moscow and 80 participants in Surgut were asked to fill out a questionnaire on self-assessment of their level of health insurance literacy. A series of semi-structured interviews were also conducted among doctors of the polyclinics visited by study participants.Results. Health insurance literacy is the knowledge and practical use of information about mitigating health risks and covering treatment costs through relevant financial institutions. Health insurance literacy is a structured system of competencies that requires a systematic approach. Improving the health insurance literacy of patients is an important task of any healthcare organization, as it can significantly increase the level of patient satisfaction with the quality of medical care and, consequently, the health of the general population. |
| format | Article |
| id | doaj-art-34cb4661b84a4b1497614115bcf0ebf4 |
| institution | Kabale University |
| issn | 2713-2617 |
| language | Russian |
| publishDate | 2024-11-01 |
| publisher | Research Institute for Healthcare Organization and Medical Management of Moscow Healthcare Department |
| record_format | Article |
| series | Здоровье мегаполиса |
| spelling | doaj-art-34cb4661b84a4b1497614115bcf0ebf42025-08-20T03:42:38ZrusResearch Institute for Healthcare Organization and Medical Management of Moscow Healthcare DepartmentЗдоровье мегаполиса2713-26172024-11-015317918410.47619/2713-2617.zm.2024.v.5i3;179-184106Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical CareA. S. Abubakirov0A. I. Gusev1N.A. Semashko National Research Institute of Public HealthResearch Institute for Healthcare Organization and Medical Management of Moscow Healthcare DepartmentIntroduction. Health insurance literacy is an important aspect of population health that contributes to the functioning of the healthcare system. The significance of health insurance literacy is underscored by data showing substantial financial resources dedicated to medical care through the compulsory health insurance system (CHI). However, surveys reveal that patients' health insurance literacy is generally lower than their overall medical literacy, leading to several issues.Purpose. The study aims to examine the main aspects of health insurance literacy and its importance for ensuring patient satisfaction with the quality of medical care.Materials and methods. The authors analyzed scientific literature on population literacy in insurance, health insurance, medical care, etc. 80 participants in Moscow and 80 participants in Surgut were asked to fill out a questionnaire on self-assessment of their level of health insurance literacy. A series of semi-structured interviews were also conducted among doctors of the polyclinics visited by study participants.Results. Health insurance literacy is the knowledge and practical use of information about mitigating health risks and covering treatment costs through relevant financial institutions. Health insurance literacy is a structured system of competencies that requires a systematic approach. Improving the health insurance literacy of patients is an important task of any healthcare organization, as it can significantly increase the level of patient satisfaction with the quality of medical care and, consequently, the health of the general population.https://www.city-healthcare.com/jour/article/view/107medical carehealth literacy of the populationinsurance literacyhealth insurance literacycompulsory medical insurance |
| spellingShingle | A. S. Abubakirov A. I. Gusev Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care Здоровье мегаполиса medical care health literacy of the population insurance literacy health insurance literacy compulsory medical insurance |
| title | Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care |
| title_full | Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care |
| title_fullStr | Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care |
| title_full_unstemmed | Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care |
| title_short | Health Insurance Literacy and Its Impact on Patient Satisfaction with the Quality of Medical Care |
| title_sort | health insurance literacy and its impact on patient satisfaction with the quality of medical care |
| topic | medical care health literacy of the population insurance literacy health insurance literacy compulsory medical insurance |
| url | https://www.city-healthcare.com/jour/article/view/107 |
| work_keys_str_mv | AT asabubakirov healthinsuranceliteracyanditsimpactonpatientsatisfactionwiththequalityofmedicalcare AT aigusev healthinsuranceliteracyanditsimpactonpatientsatisfactionwiththequalityofmedicalcare |