Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All

We evaluated current experiences and future needs for the long-term engagement of patients in a hypertension hybrid care pathway (Maasstad Hospital, NL). Patients >18 y/o with ≥3 months care pathway participation were recruited by telephone and divided into three age/focus groups with distinct di...

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Main Authors: Job van Steenkiste MD, Iris Verberk-Jonkers MD, PhD, Stéphanie de Koning CNS, Joyce Voss-de Haan CNS, Bianca de Jong-Verhagen MSc, Daan Dohmen PhD
Format: Article
Language:English
Published: SAGE Publishing 2024-12-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735241297626
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author Job van Steenkiste MD
Iris Verberk-Jonkers MD, PhD
Stéphanie de Koning CNS
Joyce Voss-de Haan CNS
Bianca de Jong-Verhagen MSc
Daan Dohmen PhD
author_facet Job van Steenkiste MD
Iris Verberk-Jonkers MD, PhD
Stéphanie de Koning CNS
Joyce Voss-de Haan CNS
Bianca de Jong-Verhagen MSc
Daan Dohmen PhD
author_sort Job van Steenkiste MD
collection DOAJ
description We evaluated current experiences and future needs for the long-term engagement of patients in a hypertension hybrid care pathway (Maasstad Hospital, NL). Patients >18 y/o with ≥3 months care pathway participation were recruited by telephone and divided into three age/focus groups with distinct digital skills and attitudes toward lifestyle interventions (group 1:18-40 y/o, group 2:40-65 y/o, group 3:>65 y/o). We used deductive thematic content analysis to cluster the results to the different digital elements (remote monitoring, communication, digital lifestyle intervention) of the care pathway. Fifteen patients were interviewed in March 2023 (Group 1;2;3, 3;6;6 participants). The care pathway improved disease insight, engagement, and shared decision capabilities in all groups. For further improved adherence and engagement, all patients indicated the need to incorporate a more personalized approach and interaction with their healthcare provider. In addition, the oldest group preferred simplification of the telemonitoring application, while the other groups preferred enrichment with more complex information. To ensure optimal engagement, digital elements in hybrid care pathways should be personalized and tailored to individual as well as to age-specific needs.
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institution OA Journals
issn 2374-3743
language English
publishDate 2024-12-01
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spelling doaj-art-34878e798fdf49448eaf3d2a68ce06592025-08-20T01:55:12ZengSAGE PublishingJournal of Patient Experience2374-37432024-12-011110.1177/23743735241297626Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits AllJob van Steenkiste MD0Iris Verberk-Jonkers MD, PhD1Stéphanie de Koning CNS2Joyce Voss-de Haan CNS3Bianca de Jong-Verhagen MSc4Daan Dohmen PhD5 Department of Hospital Pharmacy, , Rotterdam, the Netherlands Department of Internal Medicine, , Rotterdam, the Netherlands Department of Internal Medicine, , Rotterdam, the Netherlands Department of Internal Medicine, , Rotterdam, the Netherlands Faculty of Management Sciences, , Heerlen, the Netherlands Faculty of Management Sciences, , Heerlen, the NetherlandsWe evaluated current experiences and future needs for the long-term engagement of patients in a hypertension hybrid care pathway (Maasstad Hospital, NL). Patients >18 y/o with ≥3 months care pathway participation were recruited by telephone and divided into three age/focus groups with distinct digital skills and attitudes toward lifestyle interventions (group 1:18-40 y/o, group 2:40-65 y/o, group 3:>65 y/o). We used deductive thematic content analysis to cluster the results to the different digital elements (remote monitoring, communication, digital lifestyle intervention) of the care pathway. Fifteen patients were interviewed in March 2023 (Group 1;2;3, 3;6;6 participants). The care pathway improved disease insight, engagement, and shared decision capabilities in all groups. For further improved adherence and engagement, all patients indicated the need to incorporate a more personalized approach and interaction with their healthcare provider. In addition, the oldest group preferred simplification of the telemonitoring application, while the other groups preferred enrichment with more complex information. To ensure optimal engagement, digital elements in hybrid care pathways should be personalized and tailored to individual as well as to age-specific needs.https://doi.org/10.1177/23743735241297626
spellingShingle Job van Steenkiste MD
Iris Verberk-Jonkers MD, PhD
Stéphanie de Koning CNS
Joyce Voss-de Haan CNS
Bianca de Jong-Verhagen MSc
Daan Dohmen PhD
Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All
Journal of Patient Experience
title Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All
title_full Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All
title_fullStr Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All
title_full_unstemmed Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All
title_short Patient Engagement in a Hybrid Care Pathway for Hypertension: Not One Size Fits All
title_sort patient engagement in a hybrid care pathway for hypertension not one size fits all
url https://doi.org/10.1177/23743735241297626
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