Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use

Introduction: Telehealth may address deficiencies in care provision for older adults, but potential downsides when used in place of in-person care are unclear. The use of subsequent care may be informative in a comprehensive evaluation of telehealth. Methods: We used administrative claims data from...

Full description

Saved in:
Bibliographic Details
Main Authors: Austin Knies, Kosali Simon, Emily Hayden
Format: Article
Language:English
Published: Mary Ann Liebert 2024-04-01
Series:Telemedicine Reports
Subjects:
Online Access:https://www.liebertpub.com/doi/10.1089/tmr.2024.0002
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850135091602259968
author Austin Knies
Kosali Simon
Emily Hayden
author_facet Austin Knies
Kosali Simon
Emily Hayden
author_sort Austin Knies
collection DOAJ
description Introduction: Telehealth may address deficiencies in care provision for older adults, but potential downsides when used in place of in-person care are unclear. The use of subsequent care may be informative in a comprehensive evaluation of telehealth. Methods: We used administrative claims data from Optum’s de-identified Clinformatics® Data Mart Database to explore telehealth use in outpatient care and subsequent emergency department (ED) utilization before and during the COVID-19 pandemic. Results: We found evidence that telehealth use is associated with a higher likelihood of subsequent ED visits within six months relative to in-person care, but estimated differences vary across years and by age group. In 2021, estimated differences are statistically significant and increasing by age group. Conclusion: Telehealth may be associated with more frequent subsequent use of ED care compared with in-person care; however, more work is needed to understand healthcare quality differentials by visit modality and whether the results are causal.
format Article
id doaj-art-33f36ca2313d4fd9bf816fd677a893da
institution OA Journals
issn 2692-4366
language English
publishDate 2024-04-01
publisher Mary Ann Liebert
record_format Article
series Telemedicine Reports
spelling doaj-art-33f36ca2313d4fd9bf816fd677a893da2025-08-20T02:31:31ZengMary Ann LiebertTelemedicine Reports2692-43662024-04-015115215710.1089/tmr.2024.0002Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department UseAustin Knies0Kosali Simon1Emily Hayden2Department of Economics, Indiana University, Bloomington, Indiana, USA.O’Neill School of Public and Environmental Affairs, Indiana University, Bloomington, Indiana, USA.Department of Emergency Medicine, Massachusetts General Hospital, Boston, Massachusetts, USA.Introduction: Telehealth may address deficiencies in care provision for older adults, but potential downsides when used in place of in-person care are unclear. The use of subsequent care may be informative in a comprehensive evaluation of telehealth. Methods: We used administrative claims data from Optum’s de-identified Clinformatics® Data Mart Database to explore telehealth use in outpatient care and subsequent emergency department (ED) utilization before and during the COVID-19 pandemic. Results: We found evidence that telehealth use is associated with a higher likelihood of subsequent ED visits within six months relative to in-person care, but estimated differences vary across years and by age group. In 2021, estimated differences are statistically significant and increasing by age group. Conclusion: Telehealth may be associated with more frequent subsequent use of ED care compared with in-person care; however, more work is needed to understand healthcare quality differentials by visit modality and whether the results are causal.https://www.liebertpub.com/doi/10.1089/tmr.2024.0002emergency departmenthealth outcomesolder adultstelehealthvisit modality
spellingShingle Austin Knies
Kosali Simon
Emily Hayden
Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use
Telemedicine Reports
emergency department
health outcomes
older adults
telehealth
visit modality
title Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use
title_full Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use
title_fullStr Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use
title_full_unstemmed Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use
title_short Health Care Visit Modality Among Older Adults: Telehealth and Subsequent Emergency Department Use
title_sort health care visit modality among older adults telehealth and subsequent emergency department use
topic emergency department
health outcomes
older adults
telehealth
visit modality
url https://www.liebertpub.com/doi/10.1089/tmr.2024.0002
work_keys_str_mv AT austinknies healthcarevisitmodalityamongolderadultstelehealthandsubsequentemergencydepartmentuse
AT kosalisimon healthcarevisitmodalityamongolderadultstelehealthandsubsequentemergencydepartmentuse
AT emilyhayden healthcarevisitmodalityamongolderadultstelehealthandsubsequentemergencydepartmentuse