The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam

E-commerce has been adopted by businesses and consumers in Vietnam for consumption activities, profit-seeking, buying and selling goods, conducting business, competing, and expanding markets. Businesses have chosen e-commerce due to its benefits, the trend of applying digital technology, and the ong...

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Main Author: Chu Ba Quyet
Format: Article
Language:English
Published: UAB Sustainability for Regions 2024-03-01
Series:Insights into Regional Development
Online Access:https://jssidoi.org/ird/article/155
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author Chu Ba Quyet
author_facet Chu Ba Quyet
author_sort Chu Ba Quyet
collection DOAJ
description E-commerce has been adopted by businesses and consumers in Vietnam for consumption activities, profit-seeking, buying and selling goods, conducting business, competing, and expanding markets. Businesses have chosen e-commerce due to its benefits, the trend of applying digital technology, and the ongoing modern business environment. Many studies have identified factors influencing the acceptance of e-commerce, but only some studies have approached sustainable e-commerce. Developing sustainable e-commerce requires businesses to invest more money and technology in business processes, which consumers may only sometimes accept. This article applies the TOE framework to identify factors influencing the acceptance of sustainable e-commerce by measuring the importance coefficient of these factors. The research results reflect changes in the factors affecting the acceptance of sustainable e-commerce. The study also provides recommendations for stakeholders involved in developing sustainable e-commerce.
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spelling doaj-art-33ccff4f721f403c97ed0ba5cb35d0852025-08-20T03:18:34ZengUAB Sustainability for RegionsInsights into Regional Development2669-01952024-03-0161465810.9770/IRD.2024.6.1(4)The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of VietnamChu Ba Quyethttps://orcid.org/0000-0003-3971-1806E-commerce has been adopted by businesses and consumers in Vietnam for consumption activities, profit-seeking, buying and selling goods, conducting business, competing, and expanding markets. Businesses have chosen e-commerce due to its benefits, the trend of applying digital technology, and the ongoing modern business environment. Many studies have identified factors influencing the acceptance of e-commerce, but only some studies have approached sustainable e-commerce. Developing sustainable e-commerce requires businesses to invest more money and technology in business processes, which consumers may only sometimes accept. This article applies the TOE framework to identify factors influencing the acceptance of sustainable e-commerce by measuring the importance coefficient of these factors. The research results reflect changes in the factors affecting the acceptance of sustainable e-commerce. The study also provides recommendations for stakeholders involved in developing sustainable e-commerce.https://jssidoi.org/ird/article/155
spellingShingle Chu Ba Quyet
The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam
Insights into Regional Development
title The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam
title_full The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam
title_fullStr The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam
title_full_unstemmed The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam
title_short The acceptance of sustainable e-commerce by small and medium-sized enterprises: a case of Vietnam
title_sort acceptance of sustainable e commerce by small and medium sized enterprises a case of vietnam
url https://jssidoi.org/ird/article/155
work_keys_str_mv AT chubaquyet theacceptanceofsustainableecommercebysmallandmediumsizedenterprisesacaseofvietnam
AT chubaquyet acceptanceofsustainableecommercebysmallandmediumsizedenterprisesacaseofvietnam