Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research

Critical Information Systems (IS) research is sometimes appreciated for the shades of gray it adds to sunny portraits of technology's emancipatory potential. In this article, we revisit a theory about Wikipedia’s putative freedom from the authority of corporate media's editors and authors....

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Main Authors: Reilly Smethurst, Amber G. Young, Ariel D. Wigdor
Format: Article
Language:English
Published: Elsevier 2024-12-01
Series:Journal of Responsible Technology
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Online Access:http://www.sciencedirect.com/science/article/pii/S2666659624000167
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author Reilly Smethurst
Amber G. Young
Ariel D. Wigdor
author_facet Reilly Smethurst
Amber G. Young
Ariel D. Wigdor
author_sort Reilly Smethurst
collection DOAJ
description Critical Information Systems (IS) research is sometimes appreciated for the shades of gray it adds to sunny portraits of technology's emancipatory potential. In this article, we revisit a theory about Wikipedia’s putative freedom from the authority of corporate media's editors and authors. We present the curious example of Tim Cook's Wikipedia biography and its history of crowd-sourced editorial decisions, published on Wikipedia's talk pages. We use a hermeneutic method to subject the theory about Wikipedia's “rational discourse” and “emancipatory potential” to a soft, empirical test. When we examined Cook's Wikipedia biography and its editorial decisions, what we found pertained to authoritative discourse – the opposite of “rational discourse” – as well as Jürgen Habermas's concept of dramaturgical action. Our discussion aims to change how critical scholars think about IS's Habermasian theories and emancipatory technology. Our contribution – a critical intervention – is a clear alternative to mainstream IS research's moral prescriptions and mechanistic causes.
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spelling doaj-art-335eddc4949f4b15be40c1bb32f00c7a2025-08-20T01:58:56ZengElsevierJournal of Responsible Technology2666-65962024-12-012010009010.1016/j.jrt.2024.100090Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems researchReilly Smethurst0Amber G. Young1Ariel D. Wigdor2University of Luxembourg, LuxembourgUniversity of Arkansas, United States; Corresponding author at: University of Arkansas Fayetteville, AR United States.University of North Texas, United StatesCritical Information Systems (IS) research is sometimes appreciated for the shades of gray it adds to sunny portraits of technology's emancipatory potential. In this article, we revisit a theory about Wikipedia’s putative freedom from the authority of corporate media's editors and authors. We present the curious example of Tim Cook's Wikipedia biography and its history of crowd-sourced editorial decisions, published on Wikipedia's talk pages. We use a hermeneutic method to subject the theory about Wikipedia's “rational discourse” and “emancipatory potential” to a soft, empirical test. When we examined Cook's Wikipedia biography and its editorial decisions, what we found pertained to authoritative discourse – the opposite of “rational discourse” – as well as Jürgen Habermas's concept of dramaturgical action. Our discussion aims to change how critical scholars think about IS's Habermasian theories and emancipatory technology. Our contribution – a critical intervention – is a clear alternative to mainstream IS research's moral prescriptions and mechanistic causes.http://www.sciencedirect.com/science/article/pii/S2666659624000167Emancipatory technologyEmpirical critical researchHabermasHermeneuticsSocial inclusionWikipedia
spellingShingle Reilly Smethurst
Amber G. Young
Ariel D. Wigdor
Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research
Journal of Responsible Technology
Emancipatory technology
Empirical critical research
Habermas
Hermeneutics
Social inclusion
Wikipedia
title Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research
title_full Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research
title_fullStr Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research
title_full_unstemmed Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research
title_short Jürgen Habermas revisited via Tim Cook's Wikipedia biography: A hermeneutic approach to critical Information Systems research
title_sort jurgen habermas revisited via tim cook s wikipedia biography a hermeneutic approach to critical information systems research
topic Emancipatory technology
Empirical critical research
Habermas
Hermeneutics
Social inclusion
Wikipedia
url http://www.sciencedirect.com/science/article/pii/S2666659624000167
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