Empirical Analysis of Ride Sharing Applications in Karachi

This study is an empirical analysis that evaluates the performance of Ridesharing and Taxi booking applications working in Karachi. It also investigates the quality and comfort offered across different classes of rides along with the prevalence of problem experienced by the rider in each class. It i...

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Main Authors: Saeed Ahmed, Subtain Burki
Format: Article
Language:English
Published: Institute of Business Management 2017-12-01
Series:International Journal of Experiential Learning & Case Studies
Subjects:
Online Access:https://journals.iobm.edu.pk/index.php/ijelcs/article/view/341
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author Saeed Ahmed
Subtain Burki
author_facet Saeed Ahmed
Subtain Burki
author_sort Saeed Ahmed
collection DOAJ
description This study is an empirical analysis that evaluates the performance of Ridesharing and Taxi booking applications working in Karachi. It also investigates the quality and comfort offered across different classes of rides along with the prevalence of problem experienced by the rider in each class. It is concluded that Taxi Booking or Ride sharing applications in Karachi tend to exhibit various patterns and problems across different classes and frequency of rides. It is empirically verified that Business class is less disposed to diff iculties and glitches, which is an extra-advantage of Business class. However, the user experience of business class is not signif icantly different from the economy, which indicates that quality is not up to the mark. The level of comfort decreases with the frequency of rides,
format Article
id doaj-art-331ca0f1fbce43c5a8521fb8e3594736
institution Kabale University
issn 2520-4475
2521-9359
language English
publishDate 2017-12-01
publisher Institute of Business Management
record_format Article
series International Journal of Experiential Learning & Case Studies
spelling doaj-art-331ca0f1fbce43c5a8521fb8e35947362025-08-20T03:41:44ZengInstitute of Business ManagementInternational Journal of Experiential Learning & Case Studies2520-44752521-93592017-12-0122Empirical Analysis of Ride Sharing Applications in KarachiSaeed AhmedSubtain BurkiThis study is an empirical analysis that evaluates the performance of Ridesharing and Taxi booking applications working in Karachi. It also investigates the quality and comfort offered across different classes of rides along with the prevalence of problem experienced by the rider in each class. It is concluded that Taxi Booking or Ride sharing applications in Karachi tend to exhibit various patterns and problems across different classes and frequency of rides. It is empirically verified that Business class is less disposed to diff iculties and glitches, which is an extra-advantage of Business class. However, the user experience of business class is not signif icantly different from the economy, which indicates that quality is not up to the mark. The level of comfort decreases with the frequency of rides,https://journals.iobm.edu.pk/index.php/ijelcs/article/view/341Ride sharing applicationTaxi Booking applicationUser experienceFrequency of rides
spellingShingle Saeed Ahmed
Subtain Burki
Empirical Analysis of Ride Sharing Applications in Karachi
International Journal of Experiential Learning & Case Studies
Ride sharing application
Taxi Booking application
User experience
Frequency of rides
title Empirical Analysis of Ride Sharing Applications in Karachi
title_full Empirical Analysis of Ride Sharing Applications in Karachi
title_fullStr Empirical Analysis of Ride Sharing Applications in Karachi
title_full_unstemmed Empirical Analysis of Ride Sharing Applications in Karachi
title_short Empirical Analysis of Ride Sharing Applications in Karachi
title_sort empirical analysis of ride sharing applications in karachi
topic Ride sharing application
Taxi Booking application
User experience
Frequency of rides
url https://journals.iobm.edu.pk/index.php/ijelcs/article/view/341
work_keys_str_mv AT saeedahmed empiricalanalysisofridesharingapplicationsinkarachi
AT subtainburki empiricalanalysisofridesharingapplicationsinkarachi