Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics

Digital analytics in contemporary politics receives tremendous attention from the media and has been the focus of a great deal of research over the last two decades. However, the actual practices that characterize work in the field often fail to receive sufficient attention. This paper presents the...

Full description

Saved in:
Bibliographic Details
Main Authors: Katherine Haenschen, Carl Cilke, Alise Boal
Format: Article
Language:English
Published: HOPE 2023-05-01
Series:Journal of Quantitative Description: Digital Media
Subjects:
Online Access:https://journalqd.org/article/view/3911
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849405238031679488
author Katherine Haenschen
Carl Cilke
Alise Boal
author_facet Katherine Haenschen
Carl Cilke
Alise Boal
author_sort Katherine Haenschen
collection DOAJ
description Digital analytics in contemporary politics receives tremendous attention from the media and has been the focus of a great deal of research over the last two decades. However, the actual practices that characterize work in the field often fail to receive sufficient attention. This paper presents the results of a quantitative content analysis describing the contents of 39 digital analytics case studies reporting the results of 68 individual A/B tests to learn about testing practices as they exist at high levels in contemporary U.S. politics. We find an emphasis on email and website testing, predominantly focused on fundraising and engagement outcomes. Our findings illuminate the mundane but substantive impacts of testing, which are predominantly focused on improving fundraising and email performance. Since firms made these case studies publicly available on their website, they also serve as marketing materials. In this manner we can understand how the practice of analytics is sold to political organizations looking to engage in digital testing.
format Article
id doaj-art-32a567c66d704dedbc587f1bb64e19e0
institution Kabale University
issn 2673-8813
language English
publishDate 2023-05-01
publisher HOPE
record_format Article
series Journal of Quantitative Description: Digital Media
spelling doaj-art-32a567c66d704dedbc587f1bb64e19e02025-08-20T03:36:44ZengHOPEJournal of Quantitative Description: Digital Media2673-88132023-05-01310.51685/jqd.2023.012Testing, Testing: Identifying Contemporary Analytics Practices in Digital PoliticsKatherine Haenschen0https://orcid.org/0000-0003-0191-2880Carl Cilke1Alise Boal2Northeastern UniversityNortheastern UniversityNortheastern University Digital analytics in contemporary politics receives tremendous attention from the media and has been the focus of a great deal of research over the last two decades. However, the actual practices that characterize work in the field often fail to receive sufficient attention. This paper presents the results of a quantitative content analysis describing the contents of 39 digital analytics case studies reporting the results of 68 individual A/B tests to learn about testing practices as they exist at high levels in contemporary U.S. politics. We find an emphasis on email and website testing, predominantly focused on fundraising and engagement outcomes. Our findings illuminate the mundane but substantive impacts of testing, which are predominantly focused on improving fundraising and email performance. Since firms made these case studies publicly available on their website, they also serve as marketing materials. In this manner we can understand how the practice of analytics is sold to political organizations looking to engage in digital testing. https://journalqd.org/article/view/3911digital analyticsa/b testdigital testingpolitical communication
spellingShingle Katherine Haenschen
Carl Cilke
Alise Boal
Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics
Journal of Quantitative Description: Digital Media
digital analytics
a/b test
digital testing
political communication
title Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics
title_full Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics
title_fullStr Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics
title_full_unstemmed Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics
title_short Testing, Testing: Identifying Contemporary Analytics Practices in Digital Politics
title_sort testing testing identifying contemporary analytics practices in digital politics
topic digital analytics
a/b test
digital testing
political communication
url https://journalqd.org/article/view/3911
work_keys_str_mv AT katherinehaenschen testingtestingidentifyingcontemporaryanalyticspracticesindigitalpolitics
AT carlcilke testingtestingidentifyingcontemporaryanalyticspracticesindigitalpolitics
AT aliseboal testingtestingidentifyingcontemporaryanalyticspracticesindigitalpolitics