Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers

The study examines the role played by event venues in helping the MICE event industry in South Africa recover from the Covid-19 pandemic, adapt to new conditions and innovate. The analysis is based on qualitative data collected during in-depth interviews with MICE event venue suppliers and planners...

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Main Authors: Refiloe Julia Lekgau, Tembi Maloney Tichaawa
Format: Article
Language:English
Published: WSB Poznań 2023-11-01
Series:Studia Periegetica
Subjects:
Online Access:https://journals.wsb.poznan.pl/index.php/sp/article/view/598
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author Refiloe Julia Lekgau
Tembi Maloney Tichaawa
author_facet Refiloe Julia Lekgau
Tembi Maloney Tichaawa
author_sort Refiloe Julia Lekgau
collection DOAJ
description The study examines the role played by event venues in helping the MICE event industry in South Africa recover from the Covid-19 pandemic, adapt to new conditions and innovate. The analysis is based on qualitative data collected during in-depth interviews with MICE event venue suppliers and planners. It was found that a crucial first step in order to reopen these venues was to ensure compliance with safety regulations. In response to the quick shift to virtual and hybrid events, many venues implemented necessary upgrades to accommodate such forms of participation. A number of event planners also considered using multiple venues to host large-scale events. The crisis caused by the pandemic re-emphasised the importance of alternative event venues and outdoor spaces. The study has implications for MICE event planners and suppliers.
format Article
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institution Kabale University
issn 1897-9262
language English
publishDate 2023-11-01
publisher WSB Poznań
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series Studia Periegetica
spelling doaj-art-3272cbc8fa7f466aa42e0077c6975e852025-08-20T03:42:27ZengWSB PoznańStudia Periegetica1897-92622023-11-0144410.58683/sp.598Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue ManagersRefiloe Julia Lekgau0Tembi Maloney Tichaawa1School of Tourism & Hospitality, University of Johannesburg, South AfricaSchool of Tourism & Hospitality, University of Johannesburg, South Africa The study examines the role played by event venues in helping the MICE event industry in South Africa recover from the Covid-19 pandemic, adapt to new conditions and innovate. The analysis is based on qualitative data collected during in-depth interviews with MICE event venue suppliers and planners. It was found that a crucial first step in order to reopen these venues was to ensure compliance with safety regulations. In response to the quick shift to virtual and hybrid events, many venues implemented necessary upgrades to accommodate such forms of participation. A number of event planners also considered using multiple venues to host large-scale events. The crisis caused by the pandemic re-emphasised the importance of alternative event venues and outdoor spaces. The study has implications for MICE event planners and suppliers. https://journals.wsb.poznan.pl/index.php/sp/article/view/598hybrid event, MICE events, South Africa, suppliers, venues, virtual event
spellingShingle Refiloe Julia Lekgau
Tembi Maloney Tichaawa
Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers
Studia Periegetica
hybrid event, MICE events, South Africa, suppliers, venues, virtual event
title Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers
title_full Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers
title_fullStr Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers
title_full_unstemmed Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers
title_short Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers
title_sort dynamic changes and recovery in event venues perspectives from mice event planners and venue managers
topic hybrid event, MICE events, South Africa, suppliers, venues, virtual event
url https://journals.wsb.poznan.pl/index.php/sp/article/view/598
work_keys_str_mv AT refiloejulialekgau dynamicchangesandrecoveryineventvenuesperspectivesfrommiceeventplannersandvenuemanagers
AT tembimaloneytichaawa dynamicchangesandrecoveryineventvenuesperspectivesfrommiceeventplannersandvenuemanagers