Improved operation efficiency strengthens organizational quality in higher education
This paper examines quality assurance as an effective tool for organizational development, reviewing the theories and history of quality management. After describing the theoretical foundations used in the USA, focusing on heavy industries, it discusses European models such as TQM, ISO and EFQM sys...
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| Format: | Article |
| Language: | English |
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University of Debrecen, Faculty of Economics and Business
2025-01-01
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| Series: | Competitio |
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| Online Access: | https://ojs.lib.unideb.hu/competitio/article/view/13856 |
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| _version_ | 1832595176758968320 |
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| author | Péter Levente Lakatos |
| author_facet | Péter Levente Lakatos |
| author_sort | Péter Levente Lakatos |
| collection | DOAJ |
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This paper examines quality assurance as an effective tool for organizational development, reviewing the theories and history of quality management. After describing the theoretical foundations used in the USA, focusing on heavy industries, it discusses European models such as TQM, ISO and EFQM systems in more detail, then moves on to critical approaches, especially with regard to the applicability and effectiveness of quality assurance in education and higher education. The second half of this paper focuses specifically on quality assurance in higher education, in particular European standards, approaching it from the perspective of internationalisation. In this context, this paper addresses the issues of brain drain, digital campus, stakeholder involvement and student-centredness. Finally, the paper concludes that quality assurance in higher education is not only an essential but a necessary process as well, which can also be the most effective tool for organizational development.
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| format | Article |
| id | doaj-art-3265e20879624b979187b0e3cc8d9d41 |
| institution | Kabale University |
| issn | 1588-9645 2939-7324 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | University of Debrecen, Faculty of Economics and Business |
| record_format | Article |
| series | Competitio |
| spelling | doaj-art-3265e20879624b979187b0e3cc8d9d412025-01-19T10:50:45ZengUniversity of Debrecen, Faculty of Economics and BusinessCompetitio1588-96452939-73242025-01-01231-210.21845/comp/2024/1-2/1Improved operation efficiency strengthens organizational quality in higher educationPéter Levente Lakatos0Magyar Agrár és Élettudományi Egyetem This paper examines quality assurance as an effective tool for organizational development, reviewing the theories and history of quality management. After describing the theoretical foundations used in the USA, focusing on heavy industries, it discusses European models such as TQM, ISO and EFQM systems in more detail, then moves on to critical approaches, especially with regard to the applicability and effectiveness of quality assurance in education and higher education. The second half of this paper focuses specifically on quality assurance in higher education, in particular European standards, approaching it from the perspective of internationalisation. In this context, this paper addresses the issues of brain drain, digital campus, stakeholder involvement and student-centredness. Finally, the paper concludes that quality assurance in higher education is not only an essential but a necessary process as well, which can also be the most effective tool for organizational development. https://ojs.lib.unideb.hu/competitio/article/view/13856qualityquality assuranceTQMinternationalizationhigher education |
| spellingShingle | Péter Levente Lakatos Improved operation efficiency strengthens organizational quality in higher education Competitio quality quality assurance TQM internationalization higher education |
| title | Improved operation efficiency strengthens organizational quality in higher education |
| title_full | Improved operation efficiency strengthens organizational quality in higher education |
| title_fullStr | Improved operation efficiency strengthens organizational quality in higher education |
| title_full_unstemmed | Improved operation efficiency strengthens organizational quality in higher education |
| title_short | Improved operation efficiency strengthens organizational quality in higher education |
| title_sort | improved operation efficiency strengthens organizational quality in higher education |
| topic | quality quality assurance TQM internationalization higher education |
| url | https://ojs.lib.unideb.hu/competitio/article/view/13856 |
| work_keys_str_mv | AT peterleventelakatos improvedoperationefficiencystrengthensorganizationalqualityinhighereducation |