Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province

The increase in the number of tourists around the world has increased the necessity of planning for the promotion and development of tourism in order to minimize the environmental effects of tourism and maximize the social and economic benefits of tourism destinations. According to the current neces...

Full description

Saved in:
Bibliographic Details
Main Authors: Narges Larijani, Morteza Shafiee, Seyyed Najafi
Format: Article
Language:English
Published: Ayandegan Institute of Higher Education, 2025-03-01
Series:International Journal of Research in Industrial Engineering
Subjects:
Online Access:https://www.riejournal.com/article_202170_5741345658222476282b7355f9614063.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832577729909751808
author Narges Larijani
Morteza Shafiee
Seyyed Najafi
author_facet Narges Larijani
Morteza Shafiee
Seyyed Najafi
author_sort Narges Larijani
collection DOAJ
description The increase in the number of tourists around the world has increased the necessity of planning for the promotion and development of tourism in order to minimize the environmental effects of tourism and maximize the social and economic benefits of tourism destinations. According to the current necessity, in this article, the identification and evaluation of the cultural performance of the ecotourism residences of Mazandaran province from the point of view of tourists has been discussed. The data of the present study is from the narratives related to the cultural strategies of the ecotourism centers of Mazandaran province in online social media. Narratives and data were obtained by searching tourism websites. In this article, the efficiency value of 39 ecotourism centers in Mazandaran province of Iran has been obtained with CCR input nature models and ranked with the Andersen-Petersen super-efficiency model. These ecotourism centers were evaluated with three entrances and three exits, and the inputs were the total land area of the ecotourist residence (square meters), the number of rooms in the ecotourism residence, and the maximum capacity of the ecotourism residence (persons). Also, the overall cleanliness of the ecotourism residence, the way of hosting the ecotourism residence personnel and staff, and the services of the ecotourism residence personnel and staff from the point of view of tourists were considered as the outputs of this study. The ranking of Decision-Making Units (DMUs) is also given. And finally, some solutions have been proposed to improve the situation of ineffective ecotourism resorts.
format Article
id doaj-art-323382bf0e574cbdbb795d59867c583e
institution Kabale University
issn 2783-1337
2717-2937
language English
publishDate 2025-03-01
publisher Ayandegan Institute of Higher Education,
record_format Article
series International Journal of Research in Industrial Engineering
spelling doaj-art-323382bf0e574cbdbb795d59867c583e2025-01-30T15:10:51ZengAyandegan Institute of Higher Education,International Journal of Research in Industrial Engineering2783-13372717-29372025-03-0114111512810.22105/riej.2024.447788.1431202170Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran provinceNarges Larijani0Morteza Shafiee1Seyyed Najafi2Department of Cultural Planning and Management, Fars Science and Research Branch, Islamic Azad University, Shiraz, Fars, Iran.Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, Iran.Department of Industrial Engineering, Science and Research Branch, Islamic Azad University, Tehran, Iran.The increase in the number of tourists around the world has increased the necessity of planning for the promotion and development of tourism in order to minimize the environmental effects of tourism and maximize the social and economic benefits of tourism destinations. According to the current necessity, in this article, the identification and evaluation of the cultural performance of the ecotourism residences of Mazandaran province from the point of view of tourists has been discussed. The data of the present study is from the narratives related to the cultural strategies of the ecotourism centers of Mazandaran province in online social media. Narratives and data were obtained by searching tourism websites. In this article, the efficiency value of 39 ecotourism centers in Mazandaran province of Iran has been obtained with CCR input nature models and ranked with the Andersen-Petersen super-efficiency model. These ecotourism centers were evaluated with three entrances and three exits, and the inputs were the total land area of the ecotourist residence (square meters), the number of rooms in the ecotourism residence, and the maximum capacity of the ecotourism residence (persons). Also, the overall cleanliness of the ecotourism residence, the way of hosting the ecotourism residence personnel and staff, and the services of the ecotourism residence personnel and staff from the point of view of tourists were considered as the outputs of this study. The ranking of Decision-Making Units (DMUs) is also given. And finally, some solutions have been proposed to improve the situation of ineffective ecotourism resorts.https://www.riejournal.com/article_202170_5741345658222476282b7355f9614063.pdfcultural performance evaluationecotourism accommodationsfuzzy data envelopment analysisccr input nature modelsandersen-petersen hyper-efficiency
spellingShingle Narges Larijani
Morteza Shafiee
Seyyed Najafi
Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province
International Journal of Research in Industrial Engineering
cultural performance evaluation
ecotourism accommodations
fuzzy data envelopment analysis
ccr input nature models
andersen-petersen hyper-efficiency
title Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province
title_full Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province
title_fullStr Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province
title_full_unstemmed Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province
title_short Evaluating the performance of cultural strategies with fuzzy data envelopment analysis: a case study of ecotourism centers in Mazandaran province
title_sort evaluating the performance of cultural strategies with fuzzy data envelopment analysis a case study of ecotourism centers in mazandaran province
topic cultural performance evaluation
ecotourism accommodations
fuzzy data envelopment analysis
ccr input nature models
andersen-petersen hyper-efficiency
url https://www.riejournal.com/article_202170_5741345658222476282b7355f9614063.pdf
work_keys_str_mv AT nargeslarijani evaluatingtheperformanceofculturalstrategieswithfuzzydataenvelopmentanalysisacasestudyofecotourismcentersinmazandaranprovince
AT mortezashafiee evaluatingtheperformanceofculturalstrategieswithfuzzydataenvelopmentanalysisacasestudyofecotourismcentersinmazandaranprovince
AT seyyednajafi evaluatingtheperformanceofculturalstrategieswithfuzzydataenvelopmentanalysisacasestudyofecotourismcentersinmazandaranprovince