The effect of service quality on customer loyalty at PT. Pos Indonesia (persero), Unaaha branch Konawe regency

The effect of service quality on customer loyalty at PT. Pos Indonesia (persero), Unaaha branch Konawe regency

This study aims to determine and explain the effect of service quality on customer loyalty at PT. Pos Indonesia (Persero), Konawe Regency Unaaha Branch. The approach used in this research is a quantitative approach. The population in this study were customers at PT. Pos Indonesia (Persero) Cabang Un...

Full description

Saved in:
Bibliographic Details
Main Authors: Melati Melati, Heriswanto Heriswanto
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2023-03-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
Subjects:
service quality, customer loyalty.
Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/1617
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items

Similar Items