Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg Authorities

Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg Authorities

The aim of the article is to study the modern experience of the organization of work with citizen appeals in the government bodies and its results to develop proposals for improving the work. In accordance with the above purpose designated the following tasks: studying modern regulatory framework fo...

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Bibliographic Details
Main Authors: Anatoly Alekseevich Likhtin, Elizaveta Igorevna Zvereva
Format: Article
Language:English
Published: North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2018-04-01
Series:Управленческое консультирование
Subjects:
government bodies
governance
appeal
citizens
improving
information technologies
Online Access:https://www.acjournal.ru/jour/article/view/315
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