APA (7th ed.) Citation

Chen, J., Wu, G., Zhang, T., Zhao, B., Wang, R., Zhai, X., & Guo, F. Exploring factors affecting patient satisfaction in online healthcare: A machine learning approach grounded in empathy theory. SAGE Publishing.

Chicago Style (17th ed.) Citation

Chen, Junbai, Guoping Wu, Tong Zhang, Butian Zhao, Ruojia Wang, Xing Zhai, and Fengying Guo. Exploring Factors Affecting Patient Satisfaction in Online Healthcare: A Machine Learning Approach Grounded in Empathy Theory. SAGE Publishing.

MLA (9th ed.) Citation

Chen, Junbai, et al. Exploring Factors Affecting Patient Satisfaction in Online Healthcare: A Machine Learning Approach Grounded in Empathy Theory. SAGE Publishing.