Employment Services South Africa usage: Perspectives from jobseekers and employees
This paper examines the perspectives of the Department of Employment and Labour employees and jobseekers on the usage of the Employment Services South Africa (ESSA) system. The system's primary aim is to place unemployed South Africans in available job opportunities by facilitating information...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Institute of Industry and Academic Research Incorporated
2024-12-01
|
| Series: | International Review of Social Sciences Research |
| Subjects: | |
| Online Access: | https://iiari.org/journal_article/employment-services-south-africa-usage-perspectives-from-jobseekers-and-employees/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832583286919004160 |
|---|---|
| author | Akhonamaqwabe Gumede Stellah Lubinga Tyanai Masiya Michel Tshiyoyo |
| author_facet | Akhonamaqwabe Gumede Stellah Lubinga Tyanai Masiya Michel Tshiyoyo |
| author_sort | Akhonamaqwabe Gumede |
| collection | DOAJ |
| description | This paper examines the perspectives of the Department of Employment and Labour employees and jobseekers on the usage of the Employment Services South Africa (ESSA) system. The system's primary aim is to place unemployed South Africans in available job opportunities by facilitating information sharing between employers and jobseekers based on the jobseekers’ qualifications and experience. Data was collected from 34 respondents, including employees of the Department of Employment and Labour and jobseekers, through qualitative interviews. The findings revealed that many unemployed jobseekers did not effectively use the ESSA system. While the ESSA system is valued by the Department of Employment and Labour employees, its adoption, perceived usefulness, accuracy, and effectiveness among jobseekers are lacking. The system still struggles with low visibility, a lack of awareness, and trust among jobseekers, who often look elsewhere for effective recruitment. |
| format | Article |
| id | doaj-art-2fae5132f38e442ba738ffcc4f8ab741 |
| institution | Kabale University |
| issn | 2782-9227 2782-9235 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | Institute of Industry and Academic Research Incorporated |
| record_format | Article |
| series | International Review of Social Sciences Research |
| spelling | doaj-art-2fae5132f38e442ba738ffcc4f8ab7412025-01-28T17:43:04ZengInstitute of Industry and Academic Research IncorporatedInternational Review of Social Sciences Research2782-92272782-92352024-12-014412514710.53378/irssr.353135Employment Services South Africa usage: Perspectives from jobseekers and employeesAkhonamaqwabe Gumede0Stellah Lubinga1Tyanai Masiya2Michel Tshiyoyo3School of Public Management and Administration, University of PretoriaUniversity of Pretoria, School of Public Management and Administration (SPMA)niversity of Pretoria, School of Public Management and Administration (SPMA)niversity of Pretoria, School of Public Management and Administration (SPMA)This paper examines the perspectives of the Department of Employment and Labour employees and jobseekers on the usage of the Employment Services South Africa (ESSA) system. The system's primary aim is to place unemployed South Africans in available job opportunities by facilitating information sharing between employers and jobseekers based on the jobseekers’ qualifications and experience. Data was collected from 34 respondents, including employees of the Department of Employment and Labour and jobseekers, through qualitative interviews. The findings revealed that many unemployed jobseekers did not effectively use the ESSA system. While the ESSA system is valued by the Department of Employment and Labour employees, its adoption, perceived usefulness, accuracy, and effectiveness among jobseekers are lacking. The system still struggles with low visibility, a lack of awareness, and trust among jobseekers, who often look elsewhere for effective recruitment.https://iiari.org/journal_article/employment-services-south-africa-usage-perspectives-from-jobseekers-and-employees/employment services south africajob seekerpublic employment servicesdepartment of employment and labour |
| spellingShingle | Akhonamaqwabe Gumede Stellah Lubinga Tyanai Masiya Michel Tshiyoyo Employment Services South Africa usage: Perspectives from jobseekers and employees International Review of Social Sciences Research employment services south africa job seeker public employment services department of employment and labour |
| title | Employment Services South Africa usage: Perspectives from jobseekers and employees |
| title_full | Employment Services South Africa usage: Perspectives from jobseekers and employees |
| title_fullStr | Employment Services South Africa usage: Perspectives from jobseekers and employees |
| title_full_unstemmed | Employment Services South Africa usage: Perspectives from jobseekers and employees |
| title_short | Employment Services South Africa usage: Perspectives from jobseekers and employees |
| title_sort | employment services south africa usage perspectives from jobseekers and employees |
| topic | employment services south africa job seeker public employment services department of employment and labour |
| url | https://iiari.org/journal_article/employment-services-south-africa-usage-perspectives-from-jobseekers-and-employees/ |
| work_keys_str_mv | AT akhonamaqwabegumede employmentservicessouthafricausageperspectivesfromjobseekersandemployees AT stellahlubinga employmentservicessouthafricausageperspectivesfromjobseekersandemployees AT tyanaimasiya employmentservicessouthafricausageperspectivesfromjobseekersandemployees AT micheltshiyoyo employmentservicessouthafricausageperspectivesfromjobseekersandemployees |