Internationalization of service-oriented companies: Case study research into a hospitality group
The service sector has grown in importance in recent years mainly because it contributes towards economic growth and job creation in many countries. As yet, the services sector has been the subject of little research and few empirical studies, especially within the field of innovation. Moreover,...
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| Format: | Article |
| Language: | English |
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University of Algarve, ESGHT/CINTURS
2014-01-01
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| Series: | Tourism & Management Studies |
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| Online Access: | https://tmstudies.net/index.php/ectms/article/view/619/1113 |
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| _version_ | 1832569246710759424 |
|---|---|
| author | Luísa Carvalho |
| author_facet | Luísa Carvalho |
| author_sort | Luísa Carvalho |
| collection | DOAJ |
| description | The service sector has grown in importance in recent years mainly
because it contributes towards economic growth and job creation in
many countries. As yet, the services sector has been the subject of little
research and few empirical studies, especially within the field of
innovation. Moreover, the specific features of services make it difficult
to study their internationalization, notably in tourism companies. The
purpose of this study is twofold. Firstly, to present a literature review
of internationalization in services and hospitality companies in
particular. Secondly, to discuss a case study focusing on the largest
Portuguese hospitality group (Pestana Group). This allows us to
formulate hypotheses that support empirical study and make some
important observations regarding service-oriented companies |
| format | Article |
| id | doaj-art-2f912dcb51b84c909ecc4995c7c4319e |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2014-01-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-2f912dcb51b84c909ecc4995c7c4319e2025-02-02T22:40:57ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662014-01-0110SI169173Internationalization of service-oriented companies: Case study research into a hospitality groupLuísa Carvalho0Department of Social Sciences and Management, Open University, Edifício Inovação I, Av. Jacques Delors, 211, 2740-122 Porto Salvo, Oeiras, Portugal and CEFAGE, (Centro de Estudos e Formação Avançada em Gestão e Economia), University of Évora, PortugalThe service sector has grown in importance in recent years mainly because it contributes towards economic growth and job creation in many countries. As yet, the services sector has been the subject of little research and few empirical studies, especially within the field of innovation. Moreover, the specific features of services make it difficult to study their internationalization, notably in tourism companies. The purpose of this study is twofold. Firstly, to present a literature review of internationalization in services and hospitality companies in particular. Secondly, to discuss a case study focusing on the largest Portuguese hospitality group (Pestana Group). This allows us to formulate hypotheses that support empirical study and make some important observations regarding service-oriented companieshttps://tmstudies.net/index.php/ectms/article/view/619/1113internationalizationhospitality companiesservicesstrategy |
| spellingShingle | Luísa Carvalho Internationalization of service-oriented companies: Case study research into a hospitality group Tourism & Management Studies internationalization hospitality companies services strategy |
| title | Internationalization of service-oriented companies: Case study research into a hospitality group |
| title_full | Internationalization of service-oriented companies: Case study research into a hospitality group |
| title_fullStr | Internationalization of service-oriented companies: Case study research into a hospitality group |
| title_full_unstemmed | Internationalization of service-oriented companies: Case study research into a hospitality group |
| title_short | Internationalization of service-oriented companies: Case study research into a hospitality group |
| title_sort | internationalization of service oriented companies case study research into a hospitality group |
| topic | internationalization hospitality companies services strategy |
| url | https://tmstudies.net/index.php/ectms/article/view/619/1113 |
| work_keys_str_mv | AT luisacarvalho internationalizationofserviceorientedcompaniescasestudyresearchintoahospitalitygroup |