Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance

This research seeks to enhance the technology acceptance model (TAM) by examining cognitive belief factors, specifically the influence of perceived usefulness and perceived ease of use, on taxpayers' intentions to utilize blockchain technology. This investigation explores both the direct and in...

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Main Authors: Yenni Mangoting, Retnaningtyas Widuri, Dean Charlos Padji Dogi, Rosalia Gabronino
Format: Article
Language:Indonesian
Published: Petra Christian University 2024-11-01
Series:Jurnal Akuntansi dan Keuangan
Subjects:
Online Access:https://jurnalakuntansi.petra.ac.id/index.php/aku/article/view/28928
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author Yenni Mangoting
Retnaningtyas Widuri
Dean Charlos Padji Dogi
Rosalia Gabronino
author_facet Yenni Mangoting
Retnaningtyas Widuri
Dean Charlos Padji Dogi
Rosalia Gabronino
author_sort Yenni Mangoting
collection DOAJ
description This research seeks to enhance the technology acceptance model (TAM) by examining cognitive belief factors, specifically the influence of perceived usefulness and perceived ease of use, on taxpayers' intentions to utilize blockchain technology. This investigation explores both the direct and indirect effects of perceived enjoyment. This research also examined the impact of behaviour, specifically the trust factor, on perceived usefulness and perceived ease of use. We extended the TAM by assessing the mediating influences of the perceived enjoyment factor. The research employs a survey methodology. We collected data from 213 individual taxpayers. However, we were only able to process the data of 155 respondents. Questionnaires serve as a valuable tool for gathering data through Google Forms. We analysed the data using PLS-SEM. The research findings indicate that there is a form of mediation where the perceived usefulness of blockchain technology has a notable impact on taxpayers' intentions to use it, either directly or through the perceived enjoyment it brings. Perceived enjoyment also mediates the influence of perceived ease of use on taxpayers' intentions to use blockchain. Moreover, taxpayer trust has effectively influenced taxpayers' perceptions that technology is user-friendly and advantageous. To improve the level of service provided to taxpayers, tax authorities must leverage the advancements of the information technology era. The research findings make a valuable contribution to the tax authorities' readiness to adopt a blockchain-based tax administration system. The results highlight the significance of the authority's efforts to enhance taxpayers' intrinsic motivation when using tax information technology. Creating a user-friendly and enjoyable experience that brings joy, excitement, and comfort can achieve this.
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issn 1411-0288
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publishDate 2024-11-01
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series Jurnal Akuntansi dan Keuangan
spelling doaj-art-2f8002ac1ed64601aa399dc3ca1596e32025-01-23T03:13:42ZindPetra Christian UniversityJurnal Akuntansi dan Keuangan1411-02882338-81372024-11-0126210.9744/jak.26.2.77-90Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax ComplianceYenni Mangoting0Retnaningtyas Widuri1Dean Charlos Padji Dogi2Rosalia Gabronino3Petra Christian UniversityPetra Christian UniversityPetra Christian UniversityThe University of MindanaoThis research seeks to enhance the technology acceptance model (TAM) by examining cognitive belief factors, specifically the influence of perceived usefulness and perceived ease of use, on taxpayers' intentions to utilize blockchain technology. This investigation explores both the direct and indirect effects of perceived enjoyment. This research also examined the impact of behaviour, specifically the trust factor, on perceived usefulness and perceived ease of use. We extended the TAM by assessing the mediating influences of the perceived enjoyment factor. The research employs a survey methodology. We collected data from 213 individual taxpayers. However, we were only able to process the data of 155 respondents. Questionnaires serve as a valuable tool for gathering data through Google Forms. We analysed the data using PLS-SEM. The research findings indicate that there is a form of mediation where the perceived usefulness of blockchain technology has a notable impact on taxpayers' intentions to use it, either directly or through the perceived enjoyment it brings. Perceived enjoyment also mediates the influence of perceived ease of use on taxpayers' intentions to use blockchain. Moreover, taxpayer trust has effectively influenced taxpayers' perceptions that technology is user-friendly and advantageous. To improve the level of service provided to taxpayers, tax authorities must leverage the advancements of the information technology era. The research findings make a valuable contribution to the tax authorities' readiness to adopt a blockchain-based tax administration system. The results highlight the significance of the authority's efforts to enhance taxpayers' intrinsic motivation when using tax information technology. Creating a user-friendly and enjoyable experience that brings joy, excitement, and comfort can achieve this. https://jurnalakuntansi.petra.ac.id/index.php/aku/article/view/28928Perceived enjoymentblockchain technology, perceived usefulnessperceived ease of useintention to use
spellingShingle Yenni Mangoting
Retnaningtyas Widuri
Dean Charlos Padji Dogi
Rosalia Gabronino
Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance
Jurnal Akuntansi dan Keuangan
Perceived enjoyment
blockchain technology, perceived usefulness
perceived ease of use
intention to use
title Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance
title_full Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance
title_fullStr Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance
title_full_unstemmed Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance
title_short Exploring the Potential of Blockchain Technology in Digital Tax Administration to Enhance Tax Compliance
title_sort exploring the potential of blockchain technology in digital tax administration to enhance tax compliance
topic Perceived enjoyment
blockchain technology, perceived usefulness
perceived ease of use
intention to use
url https://jurnalakuntansi.petra.ac.id/index.php/aku/article/view/28928
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AT deancharlospadjidogi exploringthepotentialofblockchaintechnologyindigitaltaxadministrationtoenhancetaxcompliance
AT rosaliagabronino exploringthepotentialofblockchaintechnologyindigitaltaxadministrationtoenhancetaxcompliance