Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study

BackgroundEmpathy is a driving force in our connection to others, our mental well-being, and resilience to challenges. With the rise of generative artificial intelligence (AI) systems, mental health chatbots, and AI social support companions, it is important to understand how...

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Bibliographic Details
Main Authors: Jocelyn Shen, Daniella DiPaola, Safinah Ali, Maarten Sap, Hae Won Park, Cynthia Breazeal
Format: Article
Language:English
Published: JMIR Publications 2024-09-01
Series:JMIR Mental Health
Online Access:https://mental.jmir.org/2024/1/e62679
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