Development of self-perceived competencies scale for millennials

This study investigates the self-perceived competencies of millennials in the banking sector of Pakistan through qualitative and quantitative approaches (Mixed Methods). It aims to develop a comprehensive scale for identifying and assessing these competencies, bridging a critical research gap in und...

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Main Authors: Saba Gulzar, Nadia Ayub, Abdul Bashiru Jibril
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2025.2492387
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author Saba Gulzar
Nadia Ayub
Abdul Bashiru Jibril
author_facet Saba Gulzar
Nadia Ayub
Abdul Bashiru Jibril
author_sort Saba Gulzar
collection DOAJ
description This study investigates the self-perceived competencies of millennials in the banking sector of Pakistan through qualitative and quantitative approaches (Mixed Methods). It aims to develop a comprehensive scale for identifying and assessing these competencies, bridging a critical research gap in understanding the unique attributes of this generation. Drawing from human capital theory, a scale was meticulously crafted to measure millennials’ self-perceived competencies. Initially, 36 semi-structured interviews were conducted with millennial employees from the top ten banks, followed by thematic content analysis using NVivo 12 software. Subsequently, data was collected from 802 employees through a questionnaire based on the initial study’s results. A conceptual framework was formulated, guiding the creation of a psychometric scale tailored to identify and assess these competencies. Analysis, conducted using AMOS 24, revealed insights crucial for managers and organizational leaders in addressing human resource challenges effectively. Recognizing and nurturing these competencies are vital for workforce development. This study contributes to existing knowledge by shedding light on the often-overlooked self-perceived competencies of millennials, offering valuable insights for organizations seeking to optimize their workforce capabilities. Given the novelty of this research, its findings have significant practical implications for organizations in Pakistan’s banking sector and beyond.
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spelling doaj-art-2f06fce7ff7e40438e44f4b46f50e9732025-08-20T03:53:42ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2025.2492387Development of self-perceived competencies scale for millennialsSaba Gulzar0Nadia Ayub1Abdul Bashiru Jibril2College of Business Management, Institute of Business Management, Karachi, PakistanCollege of Economics and Social Development, Institute of Business Management, Karachi, PakistanDepartment of Management and Marketing, Westminster International University in Tashkent, UzbekistanThis study investigates the self-perceived competencies of millennials in the banking sector of Pakistan through qualitative and quantitative approaches (Mixed Methods). It aims to develop a comprehensive scale for identifying and assessing these competencies, bridging a critical research gap in understanding the unique attributes of this generation. Drawing from human capital theory, a scale was meticulously crafted to measure millennials’ self-perceived competencies. Initially, 36 semi-structured interviews were conducted with millennial employees from the top ten banks, followed by thematic content analysis using NVivo 12 software. Subsequently, data was collected from 802 employees through a questionnaire based on the initial study’s results. A conceptual framework was formulated, guiding the creation of a psychometric scale tailored to identify and assess these competencies. Analysis, conducted using AMOS 24, revealed insights crucial for managers and organizational leaders in addressing human resource challenges effectively. Recognizing and nurturing these competencies are vital for workforce development. This study contributes to existing knowledge by shedding light on the often-overlooked self-perceived competencies of millennials, offering valuable insights for organizations seeking to optimize their workforce capabilities. Given the novelty of this research, its findings have significant practical implications for organizations in Pakistan’s banking sector and beyond.https://www.tandfonline.com/doi/10.1080/23311975.2025.2492387Self-perceived competenciesscale developmentmillennialsmixed methodbanking sectordeveloping country
spellingShingle Saba Gulzar
Nadia Ayub
Abdul Bashiru Jibril
Development of self-perceived competencies scale for millennials
Cogent Business & Management
Self-perceived competencies
scale development
millennials
mixed method
banking sector
developing country
title Development of self-perceived competencies scale for millennials
title_full Development of self-perceived competencies scale for millennials
title_fullStr Development of self-perceived competencies scale for millennials
title_full_unstemmed Development of self-perceived competencies scale for millennials
title_short Development of self-perceived competencies scale for millennials
title_sort development of self perceived competencies scale for millennials
topic Self-perceived competencies
scale development
millennials
mixed method
banking sector
developing country
url https://www.tandfonline.com/doi/10.1080/23311975.2025.2492387
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