Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach

This study examines Vietnamese young tourists’ perceptions of smart tourism applications, focusing on their influence on flow experiences and re-browse intentions. Using an extended Technology Acceptance Model (TAM), the research surveyed 455 respondents, analyzing how app dimensions—user interface...

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Main Author: Thai-Ngoc Pham
Format: Article
Language:English
Published: University North 2025-01-01
Series:Tehnički Glasnik
Subjects:
Online Access:https://hrcak.srce.hr/file/477066
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author Thai-Ngoc Pham
author_facet Thai-Ngoc Pham
author_sort Thai-Ngoc Pham
collection DOAJ
description This study examines Vietnamese young tourists’ perceptions of smart tourism applications, focusing on their influence on flow experiences and re-browse intentions. Using an extended Technology Acceptance Model (TAM), the research surveyed 455 respondents, analyzing how app dimensions—user interface design, informativeness, interactivity, personalization, and accessibility—affect perceived ease of use, usefulness, enjoyment, and security. The findings reveal that perceived enjoyment and security significantly enhance e-flow experiences, which in turn foster re-browse intentions. Practical implications include strategies for app developers to optimize design features and personalization to improve user engagement and loyalty.
format Article
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institution OA Journals
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publishDate 2025-01-01
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spelling doaj-art-2eeda45921c7462cb25ca3b03740c97a2025-08-20T01:54:15ZengUniversity NorthTehnički Glasnik1846-61681848-55882025-01-0119227128410.31803/tg-20241213154237Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM ApproachThai-Ngoc Pham0Faculty of Economics – Law, Dong Thap University, 783 Pham Huu Lau, Ward 6, Cao Lanh city, Dong Thap province, VietnamThis study examines Vietnamese young tourists’ perceptions of smart tourism applications, focusing on their influence on flow experiences and re-browse intentions. Using an extended Technology Acceptance Model (TAM), the research surveyed 455 respondents, analyzing how app dimensions—user interface design, informativeness, interactivity, personalization, and accessibility—affect perceived ease of use, usefulness, enjoyment, and security. The findings reveal that perceived enjoyment and security significantly enhance e-flow experiences, which in turn foster re-browse intentions. Practical implications include strategies for app developers to optimize design features and personalization to improve user engagement and loyalty.https://hrcak.srce.hr/file/477066e-flow experiencere-browse intentionsmart app dimensionsVietnamese young tourists
spellingShingle Thai-Ngoc Pham
Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach
Tehnički Glasnik
e-flow experience
re-browse intention
smart app dimensions
Vietnamese young tourists
title Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach
title_full Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach
title_fullStr Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach
title_full_unstemmed Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach
title_short Understanding Vietnamese Tourists’ Re-Browse Intentions for Smart Tourism Apps: An Extended TAM Approach
title_sort understanding vietnamese tourists re browse intentions for smart tourism apps an extended tam approach
topic e-flow experience
re-browse intention
smart app dimensions
Vietnamese young tourists
url https://hrcak.srce.hr/file/477066
work_keys_str_mv AT thaingocpham understandingvietnamesetouristsrebrowseintentionsforsmarttourismappsanextendedtamapproach