Reciprocity in information exchange: how social exchange enriches collaborative research partnerships

Introduction. This paper explores the information behaviour of researchers engaging with industry, community and government stakeholders. It examines the interplay between information sharing, seeking, encountering and use, and the role of reciprocity in social exchange.   Research design. This...

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Main Authors: Joann Cattlin, Lisa M. Given
Format: Article
Language:English
Published: University of Borås 2025-05-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:https://publicera.kb.se/ir/article/view/52279
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author Joann Cattlin
Lisa M. Given
author_facet Joann Cattlin
Lisa M. Given
author_sort Joann Cattlin
collection DOAJ
description Introduction. This paper explores the information behaviour of researchers engaging with industry, community and government stakeholders. It examines the interplay between information sharing, seeking, encountering and use, and the role of reciprocity in social exchange.   Research design. This qualitative study involved semi-structured interviews with 27 academics in Australia using a constructivist grounded theory methodology, and Molm’s reciprocity theory of social exchange as a framework for analysis Theoretical framework. Savolainen’s characterisation of information exchange as the intersection of seeking and sharing (2019) and Molm’s (2010) reciprocity theory of social exchange. Findings. The findings indicate that researchers’ information behaviour in relationships with stakeholders involved information reciprocity in the interaction of information seeking, sharing, encountering and use. Researchers engaged in interactive and interwoven processes of seeking, sharing, encountering and using information that involved mutual benefits for each party. Conclusions. The paper presents a Model of Information Reciprocity for Social Exchange that identifies the information behaviours and modes of reciprocity that underpin researcher-stakeholder relationships. Information sharing, seeking, encountering and use are the mechanisms enabling reciprocity and occur interactively and iteratively.
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spelling doaj-art-2ec5b80a621e4d45b2a4e42adb3471242025-08-20T01:52:16ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132025-05-0130CoLIS10.47989/ir30CoLIS52279Reciprocity in information exchange: how social exchange enriches collaborative research partnershipsJoann Cattlin0Lisa M. Given1RMIT UniversityRMIT University Introduction. This paper explores the information behaviour of researchers engaging with industry, community and government stakeholders. It examines the interplay between information sharing, seeking, encountering and use, and the role of reciprocity in social exchange.   Research design. This qualitative study involved semi-structured interviews with 27 academics in Australia using a constructivist grounded theory methodology, and Molm’s reciprocity theory of social exchange as a framework for analysis Theoretical framework. Savolainen’s characterisation of information exchange as the intersection of seeking and sharing (2019) and Molm’s (2010) reciprocity theory of social exchange. Findings. The findings indicate that researchers’ information behaviour in relationships with stakeholders involved information reciprocity in the interaction of information seeking, sharing, encountering and use. Researchers engaged in interactive and interwoven processes of seeking, sharing, encountering and using information that involved mutual benefits for each party. Conclusions. The paper presents a Model of Information Reciprocity for Social Exchange that identifies the information behaviours and modes of reciprocity that underpin researcher-stakeholder relationships. Information sharing, seeking, encountering and use are the mechanisms enabling reciprocity and occur interactively and iteratively. https://publicera.kb.se/ir/article/view/52279Information behaviour and practicesInformation exchangeInformation behaviourReciprocitySocial exchange
spellingShingle Joann Cattlin
Lisa M. Given
Reciprocity in information exchange: how social exchange enriches collaborative research partnerships
Information Research: An International Electronic Journal
Information behaviour and practices
Information exchange
Information behaviour
Reciprocity
Social exchange
title Reciprocity in information exchange: how social exchange enriches collaborative research partnerships
title_full Reciprocity in information exchange: how social exchange enriches collaborative research partnerships
title_fullStr Reciprocity in information exchange: how social exchange enriches collaborative research partnerships
title_full_unstemmed Reciprocity in information exchange: how social exchange enriches collaborative research partnerships
title_short Reciprocity in information exchange: how social exchange enriches collaborative research partnerships
title_sort reciprocity in information exchange how social exchange enriches collaborative research partnerships
topic Information behaviour and practices
Information exchange
Information behaviour
Reciprocity
Social exchange
url https://publicera.kb.se/ir/article/view/52279
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AT lisamgiven reciprocityininformationexchangehowsocialexchangeenrichescollaborativeresearchpartnerships