How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity

Purpose: This study explores how the identity of a user group consisting of interface stakeholders is formed and maintained within a larger project. Study design/methodology/approach: We employed a qualitative research design coupled with an inductive case study method. User group interviews serv...

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Main Authors: Emmanuel Nyameke, Harri Haapasalo, Kari-Pekka Tampio
Format: Article
Language:English
Published: International School for Social and Business Studies 2024-12-01
Series:International Journal of Management, Knowledge and Learning
Subjects:
Online Access:https://toknowpress.net/submission/index.php/ijmkl/article/view/180
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author Emmanuel Nyameke
Harri Haapasalo
Kari-Pekka Tampio
author_facet Emmanuel Nyameke
Harri Haapasalo
Kari-Pekka Tampio
author_sort Emmanuel Nyameke
collection DOAJ
description Purpose: This study explores how the identity of a user group consisting of interface stakeholders is formed and maintained within a larger project. Study design/methodology/approach: We employed a qualitative research design coupled with an inductive case study method. User group interviews served as the primary research data, and project documentation was used as a secondary source of empirical material. Findings: Our findings are twofold. First, we identified means for project organizations to align user groups with a large hospital construction project identity: adequate information, accountability, clear communication, sufficient resources and training, and rewards for group effort. Second, we found ways for the user group to identify with the project’s identity: a clear understanding of their roles and responsibilities, a good network with other project members, and necessary support and recognition. Originality/value: While identity in temporary organizations and internal stakeholder involvement have been studied to some extent, the identification of external or interface stakeholders has received limited attention. Our study offers a novel approach to involving user group contributions in project success.
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institution DOAJ
issn 2232-5697
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publishDate 2024-12-01
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spelling doaj-art-2ec11c77d9ad4e0a97879d8c8c6ae6792025-08-20T02:52:55ZengInternational School for Social and Business StudiesInternational Journal of Management, Knowledge and Learning2232-56972024-12-011310.53615/2232-5697.13.401-415How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s IdentityEmmanuel Nyameke0Harri Haapasalo1https://orcid.org/0000-0001-5413-5638Kari-Pekka Tampio2University of OuluUniversity of OuluOulu University Hospital Purpose: This study explores how the identity of a user group consisting of interface stakeholders is formed and maintained within a larger project. Study design/methodology/approach: We employed a qualitative research design coupled with an inductive case study method. User group interviews served as the primary research data, and project documentation was used as a secondary source of empirical material. Findings: Our findings are twofold. First, we identified means for project organizations to align user groups with a large hospital construction project identity: adequate information, accountability, clear communication, sufficient resources and training, and rewards for group effort. Second, we found ways for the user group to identify with the project’s identity: a clear understanding of their roles and responsibilities, a good network with other project members, and necessary support and recognition. Originality/value: While identity in temporary organizations and internal stakeholder involvement have been studied to some extent, the identification of external or interface stakeholders has received limited attention. Our study offers a novel approach to involving user group contributions in project success. https://toknowpress.net/submission/index.php/ijmkl/article/view/180leadershipproject managementconstruction industry
spellingShingle Emmanuel Nyameke
Harri Haapasalo
Kari-Pekka Tampio
How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity
International Journal of Management, Knowledge and Learning
leadership
project management
construction industry
title How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity
title_full How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity
title_fullStr How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity
title_full_unstemmed How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity
title_short How User Group Identity Formation and Maintenance Are Embedded in a Larger Project’s Identity
title_sort how user group identity formation and maintenance are embedded in a larger project s identity
topic leadership
project management
construction industry
url https://toknowpress.net/submission/index.php/ijmkl/article/view/180
work_keys_str_mv AT emmanuelnyameke howusergroupidentityformationandmaintenanceareembeddedinalargerprojectsidentity
AT harrihaapasalo howusergroupidentityformationandmaintenanceareembeddedinalargerprojectsidentity
AT karipekkatampio howusergroupidentityformationandmaintenanceareembeddedinalargerprojectsidentity