User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis

In response to the widespread issue of fake comments on e-commerce platforms, this study aims to analyze and propose a blockchain-based solution to incentivize authentic user feedback and reduce the prevalence of fraudulent reviews. Specifically, this paper constructs a tripartite evolutionary game...

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Main Authors: Chengyi Le, Ran Zheng, Ting Lu, Yu Chen
Format: Article
Language:English
Published: MDPI AG 2024-11-01
Series:Entropy
Subjects:
Online Access:https://www.mdpi.com/1099-4300/26/12/1005
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author Chengyi Le
Ran Zheng
Ting Lu
Yu Chen
author_facet Chengyi Le
Ran Zheng
Ting Lu
Yu Chen
author_sort Chengyi Le
collection DOAJ
description In response to the widespread issue of fake comments on e-commerce platforms, this study aims to analyze and propose a blockchain-based solution to incentivize authentic user feedback and reduce the prevalence of fraudulent reviews. Specifically, this paper constructs a tripartite evolutionary game model between sellers, buyers, and e-commerce platforms to study the real comment mechanism of blockchain. The strategy evolution under different incentive factors is simulated using replication dynamic equation analysis and Matlab software simulation. The study found that introducing smart contracts and “tokens” for incentives not only increased incentives for real comments but also reduced the negative experiences caused by “speculative” sellers, thereby influencing buyers to opt for authentic reviews. By structuring interactions through blockchain, the mechanism helped lower informational entropy thus reducing disorder and unpredictability in buyer and seller behavior and contributing to system stability. Further, by increasing penalties for dishonest behavior under the “credit on the chain” system, the platform lowered entropy in the system by promoting trust and reducing fraudulent activities. The real comment mechanism based on blockchain proposed in this paper can effectively enhance the order and transparency within the comment ecosystem. These findings contribute to theory and practice by providing strategic insights for e-commerce platforms to encourage genuine feedback, reduce informational entropy, and mitigate fake comments, ultimately fostering a more reliable online marketplace.
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spelling doaj-art-2e3141a02aa444718bf56795d9ca08672025-08-20T02:53:33ZengMDPI AGEntropy1099-43002024-11-012612100510.3390/e26121005User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game AnalysisChengyi Le0Ran Zheng1Ting Lu2Yu Chen3School of Business, Ningbo University, Ningbo 315211, ChinaSchool of Economics and Management, East China Jiaotong University, Nanchang 330013, ChinaInstitution of Education, Capital Normal University, Beijing 100089, ChinaSchool of Economics and Management, East China Jiaotong University, Nanchang 330013, ChinaIn response to the widespread issue of fake comments on e-commerce platforms, this study aims to analyze and propose a blockchain-based solution to incentivize authentic user feedback and reduce the prevalence of fraudulent reviews. Specifically, this paper constructs a tripartite evolutionary game model between sellers, buyers, and e-commerce platforms to study the real comment mechanism of blockchain. The strategy evolution under different incentive factors is simulated using replication dynamic equation analysis and Matlab software simulation. The study found that introducing smart contracts and “tokens” for incentives not only increased incentives for real comments but also reduced the negative experiences caused by “speculative” sellers, thereby influencing buyers to opt for authentic reviews. By structuring interactions through blockchain, the mechanism helped lower informational entropy thus reducing disorder and unpredictability in buyer and seller behavior and contributing to system stability. Further, by increasing penalties for dishonest behavior under the “credit on the chain” system, the platform lowered entropy in the system by promoting trust and reducing fraudulent activities. The real comment mechanism based on blockchain proposed in this paper can effectively enhance the order and transparency within the comment ecosystem. These findings contribute to theory and practice by providing strategic insights for e-commerce platforms to encourage genuine feedback, reduce informational entropy, and mitigate fake comments, ultimately fostering a more reliable online marketplace.https://www.mdpi.com/1099-4300/26/12/1005blockchaine-commerce transactionsreal commentssmart contractstripartite evolution game
spellingShingle Chengyi Le
Ran Zheng
Ting Lu
Yu Chen
User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis
Entropy
blockchain
e-commerce transactions
real comments
smart contracts
tripartite evolution game
title User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis
title_full User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis
title_fullStr User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis
title_full_unstemmed User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis
title_short User Real Comments Incentive Mechanism Based on Blockchain in E-Commerce Transactions—A Tripartite Evolutionary Game Analysis
title_sort user real comments incentive mechanism based on blockchain in e commerce transactions a tripartite evolutionary game analysis
topic blockchain
e-commerce transactions
real comments
smart contracts
tripartite evolution game
url https://www.mdpi.com/1099-4300/26/12/1005
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AT ranzheng userrealcommentsincentivemechanismbasedonblockchaininecommercetransactionsatripartiteevolutionarygameanalysis
AT tinglu userrealcommentsincentivemechanismbasedonblockchaininecommercetransactionsatripartiteevolutionarygameanalysis
AT yuchen userrealcommentsincentivemechanismbasedonblockchaininecommercetransactionsatripartiteevolutionarygameanalysis