Optimizing PoS agent banking for inclusive rural economies:

Purpose: This paper explores the impact of Point-of-Sale (PoS) agent banking on streamlining digital and cash transactions, emphasizing its potential to alleviate financial exclusion in rural South African communities while addressing inherent challenges. Method: An exploratory qualitative case...

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Main Author: Ishmael Obaeko IWARA
Format: Article
Language:English
Published: Recherche en Entreprise et Décisions-Institut Supérieur de Gestion de Gabès (RED-ISGG) 2024-12-01
Series:Academic Finance
Subjects:
Online Access:https://www.scientific-society.com/journal/index.php/AF/article/view/835
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author Ishmael Obaeko IWARA
author_facet Ishmael Obaeko IWARA
author_sort Ishmael Obaeko IWARA
collection DOAJ
description Purpose: This paper explores the impact of Point-of-Sale (PoS) agent banking on streamlining digital and cash transactions, emphasizing its potential to alleviate financial exclusion in rural South African communities while addressing inherent challenges. Method: An exploratory qualitative case study research methodology was employed, utilizing a participatory community-led action research approach.  With proponents from the Routine Activity Theory, this study provides a comprehensive understanding of potential criminalities resonating with the model’s implementation. Findings: In South Africa, PoS banking holds significant potential to stimulate entrepreneurship and improve livelihoods in underserved rural areas. However, the success of PoS banking is hindered by cybersecurity risks, fraud, agent credibility issues, and physical security threats like robbery. Possible interventions include strengthening agent registration, raising public awareness, enhancing digital security protocols, and bolstering regulatory and law enforcement frameworks. Significance: The research highlights the importance of PoS banking in overcoming financial exclusion and fostering community development in Africa. It emphasizes the necessity for a multi-faceted approach to mitigate associated risks, combining better regulatory oversight, law enforcement, public education, and technological security. These measures are essential to ensure the safe and sustainable growth of PoS banking in promoting economic inclusion and resilience in vulnerable communities. Further inquiry that provides intervention measures to other forms of implementation storms is critically imperative in fostering its integration propinquity.
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institution Kabale University
issn 1923-2993
language English
publishDate 2024-12-01
publisher Recherche en Entreprise et Décisions-Institut Supérieur de Gestion de Gabès (RED-ISGG)
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spelling doaj-art-2e210fda84d844aab03a28b74589bc2e2025-01-08T21:27:50ZengRecherche en Entreprise et Décisions-Institut Supérieur de Gestion de Gabès (RED-ISGG)Academic Finance1923-29932024-12-01152Optimizing PoS agent banking for inclusive rural economies: Ishmael Obaeko IWARA0University of Venda Purpose: This paper explores the impact of Point-of-Sale (PoS) agent banking on streamlining digital and cash transactions, emphasizing its potential to alleviate financial exclusion in rural South African communities while addressing inherent challenges. Method: An exploratory qualitative case study research methodology was employed, utilizing a participatory community-led action research approach.  With proponents from the Routine Activity Theory, this study provides a comprehensive understanding of potential criminalities resonating with the model’s implementation. Findings: In South Africa, PoS banking holds significant potential to stimulate entrepreneurship and improve livelihoods in underserved rural areas. However, the success of PoS banking is hindered by cybersecurity risks, fraud, agent credibility issues, and physical security threats like robbery. Possible interventions include strengthening agent registration, raising public awareness, enhancing digital security protocols, and bolstering regulatory and law enforcement frameworks. Significance: The research highlights the importance of PoS banking in overcoming financial exclusion and fostering community development in Africa. It emphasizes the necessity for a multi-faceted approach to mitigate associated risks, combining better regulatory oversight, law enforcement, public education, and technological security. These measures are essential to ensure the safe and sustainable growth of PoS banking in promoting economic inclusion and resilience in vulnerable communities. Further inquiry that provides intervention measures to other forms of implementation storms is critically imperative in fostering its integration propinquity. https://www.scientific-society.com/journal/index.php/AF/article/view/835Agent bankingcriminalityfinancial inclusionentrepreneurshiprural economySouth Africa
spellingShingle Ishmael Obaeko IWARA
Optimizing PoS agent banking for inclusive rural economies:
Academic Finance
Agent banking
criminality
financial inclusion
entrepreneurship
rural economy
South Africa
title Optimizing PoS agent banking for inclusive rural economies:
title_full Optimizing PoS agent banking for inclusive rural economies:
title_fullStr Optimizing PoS agent banking for inclusive rural economies:
title_full_unstemmed Optimizing PoS agent banking for inclusive rural economies:
title_short Optimizing PoS agent banking for inclusive rural economies:
title_sort optimizing pos agent banking for inclusive rural economies
topic Agent banking
criminality
financial inclusion
entrepreneurship
rural economy
South Africa
url https://www.scientific-society.com/journal/index.php/AF/article/view/835
work_keys_str_mv AT ishmaelobaekoiwara optimizingposagentbankingforinclusiveruraleconomies