An Exploratory Study of Employee Engagement in Human Service Agencies

Given research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee...

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Main Authors: Nina Esaki, Xiaofang Liu, Rosemary Vito
Format: Article
Language:English
Published: National Organization for Human Services 2023-10-01
Series:Journal of Human Services
Online Access:https://doi.org/10.52678/001c.89008
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author Nina Esaki
Xiaofang Liu
Rosemary Vito
author_facet Nina Esaki
Xiaofang Liu
Rosemary Vito
author_sort Nina Esaki
collection DOAJ
description Given research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee engagement in nonprofit organizations. The purpose of this study was to explore antecedent factors that contribute to employee engagement in the human services sector, using a convenience sample of staff in human service agencies in the New York City region. Organizational trust, satisfaction with supervisor, and coworker support were significant predictors of employee engagement.
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spelling doaj-art-2e1a2f2552f1403fa258b7b7f5949ae42025-08-20T02:07:16ZengNational Organization for Human ServicesJournal of Human Services2689-70592689-70402023-10-0143110.52678/001c.89008An Exploratory Study of Employee Engagement in Human Service AgenciesNina EsakiXiaofang LiuRosemary VitoGiven research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee engagement in nonprofit organizations. The purpose of this study was to explore antecedent factors that contribute to employee engagement in the human services sector, using a convenience sample of staff in human service agencies in the New York City region. Organizational trust, satisfaction with supervisor, and coworker support were significant predictors of employee engagement.https://doi.org/10.52678/001c.89008
spellingShingle Nina Esaki
Xiaofang Liu
Rosemary Vito
An Exploratory Study of Employee Engagement in Human Service Agencies
Journal of Human Services
title An Exploratory Study of Employee Engagement in Human Service Agencies
title_full An Exploratory Study of Employee Engagement in Human Service Agencies
title_fullStr An Exploratory Study of Employee Engagement in Human Service Agencies
title_full_unstemmed An Exploratory Study of Employee Engagement in Human Service Agencies
title_short An Exploratory Study of Employee Engagement in Human Service Agencies
title_sort exploratory study of employee engagement in human service agencies
url https://doi.org/10.52678/001c.89008
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