An Exploratory Study of Employee Engagement in Human Service Agencies
Given research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
National Organization for Human Services
2023-10-01
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| Series: | Journal of Human Services |
| Online Access: | https://doi.org/10.52678/001c.89008 |
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| _version_ | 1850219819617484800 |
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| author | Nina Esaki Xiaofang Liu Rosemary Vito |
| author_facet | Nina Esaki Xiaofang Liu Rosemary Vito |
| author_sort | Nina Esaki |
| collection | DOAJ |
| description | Given research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee engagement in nonprofit organizations. The purpose of this study was to explore antecedent factors that contribute to employee engagement in the human services sector, using a convenience sample of staff in human service agencies in the New York City region. Organizational trust, satisfaction with supervisor, and coworker support were significant predictors of employee engagement. |
| format | Article |
| id | doaj-art-2e1a2f2552f1403fa258b7b7f5949ae4 |
| institution | OA Journals |
| issn | 2689-7059 2689-7040 |
| language | English |
| publishDate | 2023-10-01 |
| publisher | National Organization for Human Services |
| record_format | Article |
| series | Journal of Human Services |
| spelling | doaj-art-2e1a2f2552f1403fa258b7b7f5949ae42025-08-20T02:07:16ZengNational Organization for Human ServicesJournal of Human Services2689-70592689-70402023-10-0143110.52678/001c.89008An Exploratory Study of Employee Engagement in Human Service AgenciesNina EsakiXiaofang LiuRosemary VitoGiven research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee engagement in nonprofit organizations. The purpose of this study was to explore antecedent factors that contribute to employee engagement in the human services sector, using a convenience sample of staff in human service agencies in the New York City region. Organizational trust, satisfaction with supervisor, and coworker support were significant predictors of employee engagement.https://doi.org/10.52678/001c.89008 |
| spellingShingle | Nina Esaki Xiaofang Liu Rosemary Vito An Exploratory Study of Employee Engagement in Human Service Agencies Journal of Human Services |
| title | An Exploratory Study of Employee Engagement in Human Service Agencies |
| title_full | An Exploratory Study of Employee Engagement in Human Service Agencies |
| title_fullStr | An Exploratory Study of Employee Engagement in Human Service Agencies |
| title_full_unstemmed | An Exploratory Study of Employee Engagement in Human Service Agencies |
| title_short | An Exploratory Study of Employee Engagement in Human Service Agencies |
| title_sort | exploratory study of employee engagement in human service agencies |
| url | https://doi.org/10.52678/001c.89008 |
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