A total quality management action plan assessment model in supply chain management using the lean and agile scores

Supply chain management (SCM) and total quality management (TQM) represent two parallel approaches to improving organizational performance. Previous studies have analyzed the SCM features impacting organizational performance independently of the design of TQM practices. Similarly, the recent literat...

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Bibliographic Details
Main Authors: Madjid Tavana, Debora Di Caprio, Ramin Rostamkhani
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:Journal of Innovation & Knowledge
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2444569X24001720
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