Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan

Abstract Introduction The feedback plays a critical role in competency-based education in both undergraduate and Postgraduate medical education. The study explores the impact of a faculty development program on feedback practices of residents and faculty of ENT and ER medicine at Gyalpo University o...

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Main Authors: Sontosh Mukhia, Karma Tenzin
Format: Article
Language:English
Published: BMC 2025-05-01
Series:BMC Medical Education
Subjects:
Online Access:https://doi.org/10.1186/s12909-025-07314-4
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author Sontosh Mukhia
Karma Tenzin
author_facet Sontosh Mukhia
Karma Tenzin
author_sort Sontosh Mukhia
collection DOAJ
description Abstract Introduction The feedback plays a critical role in competency-based education in both undergraduate and Postgraduate medical education. The study explores the impact of a faculty development program on feedback practices of residents and faculty of ENT and ER medicine at Gyalpo University of Medical Sciences of Bhutan (KGUMSB). Methods This mixed method study was conducted in two departments with 14 faculty members participating in the study. The questionnaire was used to obtain the perception of feedback before and after a Faculty Development Training (FDT) on good feedback practices. Student “t” test was used to compare the feedback perception at day 0 and 6 months and the responses were qualitatively analyzed using thematic analysis. Results (a) Quantitative: The confidence of faculty to provide feedback improved significantly after FDT as compared to before FDT and it persisted in the same for 6 months (p-value 0.041 and p-value 0.027 respectively). The overall perception of feedback as a tool significantly changed positively after FDT and at 6 months (p-value p-value = 0.000). (b) Qualitative: Two thematic areas of process and teaching-learning were analyzed. Faculty showed improved and more focused feedback after training, but signs of decline by 6 months highlighted the need for refresher training. Feedback initially improved for residents, as it became more constructive and useful, though by 6 months, it showed potential for further refinement and consistency. 55 -Conclusions The findings from this study are suggestive that feedback may have excellent potential as a tool for enhanced student learning in WPBA encounters.
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spelling doaj-art-2df8a64f08a64f359911c43726e0c3fa2025-08-20T02:29:26ZengBMCBMC Medical Education1472-69202025-05-012511910.1186/s12909-025-07314-4Training academic staff for effective feedback in workplace-based assessment: a study in BhutanSontosh Mukhia0Karma Tenzin1Department of ENT surgery, Jigme Dorji Wangchuck National Referral HospitalSchool of Medicine and Public Health, University of NewcastleAbstract Introduction The feedback plays a critical role in competency-based education in both undergraduate and Postgraduate medical education. The study explores the impact of a faculty development program on feedback practices of residents and faculty of ENT and ER medicine at Gyalpo University of Medical Sciences of Bhutan (KGUMSB). Methods This mixed method study was conducted in two departments with 14 faculty members participating in the study. The questionnaire was used to obtain the perception of feedback before and after a Faculty Development Training (FDT) on good feedback practices. Student “t” test was used to compare the feedback perception at day 0 and 6 months and the responses were qualitatively analyzed using thematic analysis. Results (a) Quantitative: The confidence of faculty to provide feedback improved significantly after FDT as compared to before FDT and it persisted in the same for 6 months (p-value 0.041 and p-value 0.027 respectively). The overall perception of feedback as a tool significantly changed positively after FDT and at 6 months (p-value p-value = 0.000). (b) Qualitative: Two thematic areas of process and teaching-learning were analyzed. Faculty showed improved and more focused feedback after training, but signs of decline by 6 months highlighted the need for refresher training. Feedback initially improved for residents, as it became more constructive and useful, though by 6 months, it showed potential for further refinement and consistency. 55 -Conclusions The findings from this study are suggestive that feedback may have excellent potential as a tool for enhanced student learning in WPBA encounters.https://doi.org/10.1186/s12909-025-07314-4Faculty development trainingFeedbackPerceptionWorkplace-based assessment
spellingShingle Sontosh Mukhia
Karma Tenzin
Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan
BMC Medical Education
Faculty development training
Feedback
Perception
Workplace-based assessment
title Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan
title_full Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan
title_fullStr Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan
title_full_unstemmed Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan
title_short Training academic staff for effective feedback in workplace-based assessment: a study in Bhutan
title_sort training academic staff for effective feedback in workplace based assessment a study in bhutan
topic Faculty development training
Feedback
Perception
Workplace-based assessment
url https://doi.org/10.1186/s12909-025-07314-4
work_keys_str_mv AT sontoshmukhia trainingacademicstaffforeffectivefeedbackinworkplacebasedassessmentastudyinbhutan
AT karmatenzin trainingacademicstaffforeffectivefeedbackinworkplacebasedassessmentastudyinbhutan