Quality Evaluation of the Care Process for Type 2 Diabetics

<strong>Background:</strong> diabetes mellitus is a serious health problem with an upward trend. Every year a considerable number of people die as a result of their complications that derive from poor control, so improving the quality of care constitutes a challenge for health systems. &...

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Main Authors: Addys Díaz Piñera, Lisbeth Fernández González, Armando Rodríguez Salvá, Armando Humberto Seuc Jo, Nelsy Álvarez Mesa
Format: Article
Language:Spanish
Published: Universidad de las Ciencias Médicas de Cienfuegos 2020-09-01
Series:Revista Finlay
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Online Access:https://revfinlay.sld.cu/index.php/finlay/article/view/748
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author Addys Díaz Piñera
Lisbeth Fernández González
Armando Rodríguez Salvá
Armando Humberto Seuc Jo
Nelsy Álvarez Mesa
author_facet Addys Díaz Piñera
Lisbeth Fernández González
Armando Rodríguez Salvá
Armando Humberto Seuc Jo
Nelsy Álvarez Mesa
author_sort Addys Díaz Piñera
collection DOAJ
description <strong>Background:</strong> diabetes mellitus is a serious health problem with an upward trend. Every year a considerable number of people die as a result of their complications that derive from poor control, so improving the quality of care constitutes a challenge for health systems. <strong><br />Objective:</strong> to evaluate the quality of care by reviewing the medical records and investigating some of the program indicators, in a health area of the Cárdenas municipality during 2016. <br /><strong>Method:</strong> an investigation of health systems and services was carried out, using a two-stage conglomerate sampling. The variables studied were related to the fulfillment of the main activities established in the patient care process and others with the knowledge, training and satisfaction of the providers. Instruments tested in previous studies were applied. The statistical packages Access 2000 and SPSS 21.0 were used to collect and analyze the results.<br /><strong> Results:</strong> the evaluation of the process, level of knowledge, training and satisfaction of the suppliers was not adequate in the studied area, as the proposed standards were not reached for any of the criteria. <br /><strong>Conclusions:</strong> the care received by these patients is not adequate since there were difficulties in the fulfillment of the program, which affected on its follow-up and control.
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institution Kabale University
issn 2221-2434
language Spanish
publishDate 2020-09-01
publisher Universidad de las Ciencias Médicas de Cienfuegos
record_format Article
series Revista Finlay
spelling doaj-art-2de02a6dcfb347538f1c887971c9c6d32025-01-30T21:22:00ZspaUniversidad de las Ciencias Médicas de CienfuegosRevista Finlay2221-24342020-09-01103240249464Quality Evaluation of the Care Process for Type 2 DiabeticsAddys Díaz Piñera0Lisbeth Fernández González1Armando Rodríguez Salvá2Armando Humberto Seuc Jo3Nelsy Álvarez Mesa4Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Hospital Clínico Quirúrgico Provincial Joaquín Albarrán. La Habana.<strong>Background:</strong> diabetes mellitus is a serious health problem with an upward trend. Every year a considerable number of people die as a result of their complications that derive from poor control, so improving the quality of care constitutes a challenge for health systems. <strong><br />Objective:</strong> to evaluate the quality of care by reviewing the medical records and investigating some of the program indicators, in a health area of the Cárdenas municipality during 2016. <br /><strong>Method:</strong> an investigation of health systems and services was carried out, using a two-stage conglomerate sampling. The variables studied were related to the fulfillment of the main activities established in the patient care process and others with the knowledge, training and satisfaction of the providers. Instruments tested in previous studies were applied. The statistical packages Access 2000 and SPSS 21.0 were used to collect and analyze the results.<br /><strong> Results:</strong> the evaluation of the process, level of knowledge, training and satisfaction of the suppliers was not adequate in the studied area, as the proposed standards were not reached for any of the criteria. <br /><strong>Conclusions:</strong> the care received by these patients is not adequate since there were difficulties in the fulfillment of the program, which affected on its follow-up and control.https://revfinlay.sld.cu/index.php/finlay/article/view/748evaluación de la calidadatención médicacalidad de la atención de saluddiabetes mellitus
spellingShingle Addys Díaz Piñera
Lisbeth Fernández González
Armando Rodríguez Salvá
Armando Humberto Seuc Jo
Nelsy Álvarez Mesa
Quality Evaluation of the Care Process for Type 2 Diabetics
Revista Finlay
evaluación de la calidad
atención médica
calidad de la atención de salud
diabetes mellitus
title Quality Evaluation of the Care Process for Type 2 Diabetics
title_full Quality Evaluation of the Care Process for Type 2 Diabetics
title_fullStr Quality Evaluation of the Care Process for Type 2 Diabetics
title_full_unstemmed Quality Evaluation of the Care Process for Type 2 Diabetics
title_short Quality Evaluation of the Care Process for Type 2 Diabetics
title_sort quality evaluation of the care process for type 2 diabetics
topic evaluación de la calidad
atención médica
calidad de la atención de salud
diabetes mellitus
url https://revfinlay.sld.cu/index.php/finlay/article/view/748
work_keys_str_mv AT addysdiazpinera qualityevaluationofthecareprocessfortype2diabetics
AT lisbethfernandezgonzalez qualityevaluationofthecareprocessfortype2diabetics
AT armandorodriguezsalva qualityevaluationofthecareprocessfortype2diabetics
AT armandohumbertoseucjo qualityevaluationofthecareprocessfortype2diabetics
AT nelsyalvarezmesa qualityevaluationofthecareprocessfortype2diabetics