Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative

High reliability organizations in healthcare are responsible for consistently maintaining high levels of safety and quality over extended periods of time and across multiples service lines and settings. In order to accomplish this, transparent and bi-directional communication across service lines an...

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Main Authors: John S Murray, Joan Clifford
Format: Article
Language:English
Published: BMJ Publishing Group 2025-02-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/1/e003101.full
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author John S Murray
Joan Clifford
author_facet John S Murray
Joan Clifford
author_sort John S Murray
collection DOAJ
description High reliability organizations in healthcare are responsible for consistently maintaining high levels of safety and quality over extended periods of time and across multiples service lines and settings. In order to accomplish this, transparent and bi-directional communication across service lines and teams with organizational leaders is essential. Leader rounding for high reliability helps to ensure effective communication takes place. Developing and implementing an evidence-based process for leader rounding for high reliability is important as is determining effectiveness over time. We describe an initiative for assessing effectiveness after an evidence-based process for leader rounding for high reliability was created and implemented for the Veterans Affairs Bedford Healthcare System.
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spelling doaj-art-2db0b106178143d9adbbee57b618ed7c2025-08-20T02:03:43ZengBMJ Publishing GroupBMJ Open Quality2399-66412025-02-0114110.1136/bmjoq-2024-003101Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiativeJohn S Murray0Joan Clifford1HRO Support, Cognosante, Falls Church, Virginia, USAVA Bedford Healthcare System, Veterans Health Administration, Bedford, Massachusetts, USAHigh reliability organizations in healthcare are responsible for consistently maintaining high levels of safety and quality over extended periods of time and across multiples service lines and settings. In order to accomplish this, transparent and bi-directional communication across service lines and teams with organizational leaders is essential. Leader rounding for high reliability helps to ensure effective communication takes place. Developing and implementing an evidence-based process for leader rounding for high reliability is important as is determining effectiveness over time. We describe an initiative for assessing effectiveness after an evidence-based process for leader rounding for high reliability was created and implemented for the Veterans Affairs Bedford Healthcare System.https://bmjopenquality.bmj.com/content/14/1/e003101.full
spellingShingle John S Murray
Joan Clifford
Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative
BMJ Open Quality
title Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative
title_full Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative
title_fullStr Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative
title_full_unstemmed Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative
title_short Assessing the effectiveness of leader rounding for high reliability: a quality improvement initiative
title_sort assessing the effectiveness of leader rounding for high reliability a quality improvement initiative
url https://bmjopenquality.bmj.com/content/14/1/e003101.full
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