Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa

Background: Oncology healthcare professionals (OHPs) are continuously exposed to the pain, suffering and demise of patients in their care, which render them vulnerable to compassion fatigue (CF) and other related conditions. CF is described as ‘the cost of caring’ and is an inevitable occurrence in...

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Main Authors: Phindile Mlaba, Themba Ginindza, Khumbulani Hlongwana
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:International Journal of Africa Nursing Sciences
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Online Access:http://www.sciencedirect.com/science/article/pii/S2214139125000356
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author Phindile Mlaba
Themba Ginindza
Khumbulani Hlongwana
author_facet Phindile Mlaba
Themba Ginindza
Khumbulani Hlongwana
author_sort Phindile Mlaba
collection DOAJ
description Background: Oncology healthcare professionals (OHPs) are continuously exposed to the pain, suffering and demise of patients in their care, which render them vulnerable to compassion fatigue (CF) and other related conditions. CF is described as ‘the cost of caring’ and is an inevitable occurrence in the healthcare profession. Aim: This study explored the OHPs’ awareness and understanding of CF, including its manifestation in public healthcare facilities. Setting: This research study was conducted in three public healthcare facilities that offer full oncology services in KwaZulu-Natal, South Africa. Methods: This qualitative study was rooted in the exploratory descriptive design which was ideal for deepening our understanding of OHPs’ awareness of CF and its manifestations as experienced by the OHPs. In-depth interviews were conducted among 31 OHPs. Results: Three main themes and seven sub-themes emerged from the data analysis. The main themes were (a) OHPs’ awareness, understanding and manifestation of CF, (b) CF mitigation activities, and (c) The pros and cons of a high-pressure work environment. The themes were centred round the OHPs’ understanding of CF and their workplace experiences that contributed to CF. Conclusion: OHP’s conceptual understanding of CF was superficial, hence educational interventions are required to improve their awareness. OHPs continue to face many workplace challenges that contribute to CF. The findings of this study provide evidence of the need for interventions that are dedicated to the management of CF.
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spelling doaj-art-2be8a977e4ac4635be0e0b91c78214d82025-08-20T02:05:12ZengElsevierInternational Journal of Africa Nursing Sciences2214-13912025-01-012210084810.1016/j.ijans.2025.100848Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South AfricaPhindile Mlaba0Themba Ginindza1Khumbulani Hlongwana2Department of Public Health Medicine, College of Health Sciences, University of KwaZulu-Natal, South Africa. Private Bag X 54001, Durban 4000, South Africa; Cancer & Infectious Diseases Epidemiology Research Unit (CIDERU), College of Health Sciences, University of KwaZulu-Natal, Private Bag X 54001, Durban 4000, South Africa; Corresponding author at: 238 Mazisi Kunene Rd, Glenwood, Durban 4041, South Africa.Department of Public Health Medicine, College of Health Sciences, University of KwaZulu-Natal, South Africa. Private Bag X 54001, Durban 4000, South Africa; Cancer & Infectious Diseases Epidemiology Research Unit (CIDERU), College of Health Sciences, University of KwaZulu-Natal, Private Bag X 54001, Durban 4000, South AfricaDepartment of Public Health Medicine, College of Health Sciences, University of KwaZulu-Natal, South Africa. Private Bag X 54001, Durban 4000, South Africa; Cancer & Infectious Diseases Epidemiology Research Unit (CIDERU), College of Health Sciences, University of KwaZulu-Natal, Private Bag X 54001, Durban 4000, South AfricaBackground: Oncology healthcare professionals (OHPs) are continuously exposed to the pain, suffering and demise of patients in their care, which render them vulnerable to compassion fatigue (CF) and other related conditions. CF is described as ‘the cost of caring’ and is an inevitable occurrence in the healthcare profession. Aim: This study explored the OHPs’ awareness and understanding of CF, including its manifestation in public healthcare facilities. Setting: This research study was conducted in three public healthcare facilities that offer full oncology services in KwaZulu-Natal, South Africa. Methods: This qualitative study was rooted in the exploratory descriptive design which was ideal for deepening our understanding of OHPs’ awareness of CF and its manifestations as experienced by the OHPs. In-depth interviews were conducted among 31 OHPs. Results: Three main themes and seven sub-themes emerged from the data analysis. The main themes were (a) OHPs’ awareness, understanding and manifestation of CF, (b) CF mitigation activities, and (c) The pros and cons of a high-pressure work environment. The themes were centred round the OHPs’ understanding of CF and their workplace experiences that contributed to CF. Conclusion: OHP’s conceptual understanding of CF was superficial, hence educational interventions are required to improve their awareness. OHPs continue to face many workplace challenges that contribute to CF. The findings of this study provide evidence of the need for interventions that are dedicated to the management of CF.http://www.sciencedirect.com/science/article/pii/S2214139125000356Compassion fatigueOncology healthcare professionalsAwarenessPublic healthcare facilitiesKwaZulu-Natal
spellingShingle Phindile Mlaba
Themba Ginindza
Khumbulani Hlongwana
Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa
International Journal of Africa Nursing Sciences
Compassion fatigue
Oncology healthcare professionals
Awareness
Public healthcare facilities
KwaZulu-Natal
title Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa
title_full Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa
title_fullStr Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa
title_full_unstemmed Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa
title_short Oncology healthcare professionals’ awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities, KwaZulu-Natal, South Africa
title_sort oncology healthcare professionals awareness and understanding of compassion fatigue and its manifestation in public healthcare facilities kwazulu natal south africa
topic Compassion fatigue
Oncology healthcare professionals
Awareness
Public healthcare facilities
KwaZulu-Natal
url http://www.sciencedirect.com/science/article/pii/S2214139125000356
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