Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases

In this work, a spoken dialogue system architecture capable of dealing with Common Ground inconsistencies is proposed. Specifically, attention will be drawn upon the Conflict Search Graph, with insights on its ability to recognise problems and make them explicit via polar questions. Appropriate ques...

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Main Authors: Maria Di Maro, Antonio Origlia, Francesco Cutugno
Format: Article
Language:English
Published: Accademia University Press 2021-12-01
Series:IJCoL
Online Access:https://journals.openedition.org/ijcol/892
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author Maria Di Maro
Antonio Origlia
Francesco Cutugno
author_facet Maria Di Maro
Antonio Origlia
Francesco Cutugno
author_sort Maria Di Maro
collection DOAJ
description In this work, a spoken dialogue system architecture capable of dealing with Common Ground inconsistencies is proposed. Specifically, attention will be drawn upon the Conflict Search Graph, with insights on its ability to recognise problems and make them explicit via polar questions. Appropriate question forms are, indeed, adopted for the occurring type of common ground conflict, based on previous experiments, which showed that providing automatic dialogue systems with such grounding capabilities can lead to improved usability and naturalness. The described system architecture is, thus, able to detect conflicts and to use argumentation-based pragmatic strategies to signal them consistently with previous observations.
format Article
id doaj-art-2b27e127ccae47bc8370be00e11b7ef5
institution OA Journals
issn 2499-4553
language English
publishDate 2021-12-01
publisher Accademia University Press
record_format Article
series IJCoL
spelling doaj-art-2b27e127ccae47bc8370be00e11b7ef52025-08-20T02:34:24ZengAccademia University PressIJCoL2499-45532021-12-01715719010.4000/ijcol.892Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databasesMaria Di MaroAntonio OrigliaFrancesco CutugnoIn this work, a spoken dialogue system architecture capable of dealing with Common Ground inconsistencies is proposed. Specifically, attention will be drawn upon the Conflict Search Graph, with insights on its ability to recognise problems and make them explicit via polar questions. Appropriate question forms are, indeed, adopted for the occurring type of common ground conflict, based on previous experiments, which showed that providing automatic dialogue systems with such grounding capabilities can lead to improved usability and naturalness. The described system architecture is, thus, able to detect conflicts and to use argumentation-based pragmatic strategies to signal them consistently with previous observations.https://journals.openedition.org/ijcol/892
spellingShingle Maria Di Maro
Antonio Origlia
Francesco Cutugno
Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases
IJCoL
title Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases
title_full Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases
title_fullStr Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases
title_full_unstemmed Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases
title_short Cutting melted butter? Common Ground inconsistencies management in dialogue systems using graph databases
title_sort cutting melted butter common ground inconsistencies management in dialogue systems using graph databases
url https://journals.openedition.org/ijcol/892
work_keys_str_mv AT mariadimaro cuttingmeltedbuttercommongroundinconsistenciesmanagementindialoguesystemsusinggraphdatabases
AT antoniooriglia cuttingmeltedbuttercommongroundinconsistenciesmanagementindialoguesystemsusinggraphdatabases
AT francescocutugno cuttingmeltedbuttercommongroundinconsistenciesmanagementindialoguesystemsusinggraphdatabases