Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies

This paper examines the impact of travel agencies’ video marketing campaigns on their marketing efficiency and effectiveness on Facebook (FB), with a focus on analyzing the characteristics of these campaigns. The study evaluated 135 FB video marketing campaigns (FVMCs) from three distinct types of t...

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Main Authors: Chin-Yi Fang, Ya-Ping Chang, Tai-Ning Yang, Ying-Chen Lo
Format: Article
Language:English
Published: SAGE Publishing 2025-08-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440251358323
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author Chin-Yi Fang
Ya-Ping Chang
Tai-Ning Yang
Ying-Chen Lo
author_facet Chin-Yi Fang
Ya-Ping Chang
Tai-Ning Yang
Ying-Chen Lo
author_sort Chin-Yi Fang
collection DOAJ
description This paper examines the impact of travel agencies’ video marketing campaigns on their marketing efficiency and effectiveness on Facebook (FB), with a focus on analyzing the characteristics of these campaigns. The study evaluated 135 FB video marketing campaigns (FVMCs) from three distinct types of travel agencies, utilizing Data Envelopment Analysis (DEA) to assess two inputs and three outputs, based on prior research and expert insights. The 135 FVMCs were classified into four categories by five experts: promotional campaigns, attraction recommendations, hotel content, and special events. Central and peripheral messages were identified using the Elaboration Likelihood Model (ELM), which facilitated the development of a four-quadrant framework to establish the benchmark for FVMCs. The findings suggest that FVMCs in the promotional campaign category, which incorporate comprehensive descriptions and appropriate video elements, tend to exhibit higher levels of efficiency and effectiveness, primarily due to the clarity of their central messages. Moreover, the study highlights a significant difference between the central and peripheral routes in terms of overall communication outcomes and efficiency.
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institution Kabale University
issn 2158-2440
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spelling doaj-art-2a908847f7644b1dbf373084889f32da2025-08-20T04:03:12ZengSAGE PublishingSAGE Open2158-24402025-08-011510.1177/21582440251358323Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel AgenciesChin-Yi Fang0Ya-Ping Chang1Tai-Ning Yang2Ying-Chen Lo3 Graduate Institute of Sport, Leisure, and Hospitality Management, National Taiwan Normal University, Taipei, Taiwan Department of Global Business, Chinese Culture University, Taipei, Taiwan Graduate School of Technology in Finance, CTBC Business School, Tainan, Taiwan Department of International Business Administration, Chinese Culture University, Taipei, TaiwanThis paper examines the impact of travel agencies’ video marketing campaigns on their marketing efficiency and effectiveness on Facebook (FB), with a focus on analyzing the characteristics of these campaigns. The study evaluated 135 FB video marketing campaigns (FVMCs) from three distinct types of travel agencies, utilizing Data Envelopment Analysis (DEA) to assess two inputs and three outputs, based on prior research and expert insights. The 135 FVMCs were classified into four categories by five experts: promotional campaigns, attraction recommendations, hotel content, and special events. Central and peripheral messages were identified using the Elaboration Likelihood Model (ELM), which facilitated the development of a four-quadrant framework to establish the benchmark for FVMCs. The findings suggest that FVMCs in the promotional campaign category, which incorporate comprehensive descriptions and appropriate video elements, tend to exhibit higher levels of efficiency and effectiveness, primarily due to the clarity of their central messages. Moreover, the study highlights a significant difference between the central and peripheral routes in terms of overall communication outcomes and efficiency.https://doi.org/10.1177/21582440251358323
spellingShingle Chin-Yi Fang
Ya-Ping Chang
Tai-Ning Yang
Ying-Chen Lo
Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies
SAGE Open
title Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies
title_full Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies
title_fullStr Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies
title_full_unstemmed Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies
title_short Using the Elaboration Likelihood Model to Identify the Optimum Facebook Video Marketing Strategy for Travel Agencies
title_sort using the elaboration likelihood model to identify the optimum facebook video marketing strategy for travel agencies
url https://doi.org/10.1177/21582440251358323
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