Guidelines for Implementing Innovations in Hospital Organizations

This article presents an approach on the theory of innovation in services and aims to propose a set of guidelines to support management during the implementation of innovations in hospital organizations. A case study was carried out with two hospitals in the northeastern region of Brazil to seek an...

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Main Authors: Josiano Cesar de Sousa, Miriam Borchardt, Murilo Barros Alves, Edithe Oliveira Nogueira
Format: Article
Language:English
Published: FUCAPE Business School 2022-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123071410006
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author Josiano Cesar de Sousa
Miriam Borchardt
Murilo Barros Alves
Edithe Oliveira Nogueira
author_facet Josiano Cesar de Sousa
Miriam Borchardt
Murilo Barros Alves
Edithe Oliveira Nogueira
author_sort Josiano Cesar de Sousa
collection DOAJ
description This article presents an approach on the theory of innovation in services and aims to propose a set of guidelines to support management during the implementation of innovations in hospital organizations. A case study was carried out with two hospitals in the northeastern region of Brazil to seek an answer to the following research question: What guidelines can be proposed to support management during the process of implementing innovations in hospital organizations? The collected data were treated with content analysis techniques with the aid of the Atlas.ti software. As a result, it was possible to structure a set of guidelines composed of five stages, capable of supporting the management team during the process of implementing innovations in hospital organizations. The proposed guidelines indicate that to implement innovations, the hospital must arouse to the need to innovate, learn to innovate, reconfigure the environment, implement innovations and monitor results. The article adds academic contributions by exploring the theory of innovation and associating it with the service sector. It presents managerial contributions by proposing a set of guidelines for the implementation of innovations in hospital organizations. Finally, the article presents its limitations and recommendations for future research.
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series BBR: Brazilian Business Review
spelling doaj-art-2a89e7fc9e5c417590b1cf6ba8bca0f62025-02-06T23:39:33ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2022-01-0119333135010.15728/bbr.2022.19.3.6.enGuidelines for Implementing Innovations in Hospital OrganizationsJosiano Cesar de SousaMiriam BorchardtMurilo Barros AlvesEdithe Oliveira NogueiraThis article presents an approach on the theory of innovation in services and aims to propose a set of guidelines to support management during the implementation of innovations in hospital organizations. A case study was carried out with two hospitals in the northeastern region of Brazil to seek an answer to the following research question: What guidelines can be proposed to support management during the process of implementing innovations in hospital organizations? The collected data were treated with content analysis techniques with the aid of the Atlas.ti software. As a result, it was possible to structure a set of guidelines composed of five stages, capable of supporting the management team during the process of implementing innovations in hospital organizations. The proposed guidelines indicate that to implement innovations, the hospital must arouse to the need to innovate, learn to innovate, reconfigure the environment, implement innovations and monitor results. The article adds academic contributions by exploring the theory of innovation and associating it with the service sector. It presents managerial contributions by proposing a set of guidelines for the implementation of innovations in hospital organizations. Finally, the article presents its limitations and recommendations for future research.http://www.redalyc.org/articulo.oa?id=123071410006guidelinesimplementationinnovationhospital environmentshospital
spellingShingle Josiano Cesar de Sousa
Miriam Borchardt
Murilo Barros Alves
Edithe Oliveira Nogueira
Guidelines for Implementing Innovations in Hospital Organizations
BBR: Brazilian Business Review
guidelines
implementation
innovation
hospital environments
hospital
title Guidelines for Implementing Innovations in Hospital Organizations
title_full Guidelines for Implementing Innovations in Hospital Organizations
title_fullStr Guidelines for Implementing Innovations in Hospital Organizations
title_full_unstemmed Guidelines for Implementing Innovations in Hospital Organizations
title_short Guidelines for Implementing Innovations in Hospital Organizations
title_sort guidelines for implementing innovations in hospital organizations
topic guidelines
implementation
innovation
hospital environments
hospital
url http://www.redalyc.org/articulo.oa?id=123071410006
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AT murilobarrosalves guidelinesforimplementinginnovationsinhospitalorganizations
AT editheoliveiranogueira guidelinesforimplementinginnovationsinhospitalorganizations