Using information technology to support knowledge conversion processes

One of the main roles of Information Technology in Knowledge Management programs is to accelerate the speed of knowledge transfer and creation. The Knowledge Management tools intend to help the processes of collecting and organizing the knowledge of groups of individuals in order to make this knowle...

Full description

Saved in:
Bibliographic Details
Format: Article
Language:English
Published: University of Borås 2001-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/7-1/paper118.html
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832563758223851520
collection DOAJ
description One of the main roles of Information Technology in Knowledge Management programs is to accelerate the speed of knowledge transfer and creation. The Knowledge Management tools intend to help the processes of collecting and organizing the knowledge of groups of individuals in order to make this knowledge available in a shared base. Due to the largeness of the concept of knowledge, the software market for Knowledge Management seems to be quite confusing. Technology vendors are developing different implementations of the Knowledge Management concepts in their software products. Because of the variety and quantity of Knowledge Management tools available on the market, a typology may be a valuable aid to organizations that are looking for answers to specific needs. The objective of this article is to present guidelines that help to design such a typology. Knowledge Management solutions such as intranet systems, Electronic Document Management (EDM), groupware, workflow, artificial intelligence-based systems, Business Intelligence (BI), knowledge map systems, innovation support, competitive intelligence tools and knowledge portals are discussed in terms of their potential contributions to the processes of creating, registering and sharing knowledge. A number of Knowledge Management tools (Lotus Notes, Microsoft Exchange, Business Objects, Aris Toolset, File Net, Gingo, Vigipro, Sopheon) have been checked. The potential of each category of solutions to support the transfer of tacit and/or explicit knowledge and to facilitate the knowledge conversion spiral in the sense of Nonaka and Takeuchi (1995) is discussed.
format Article
id doaj-art-2a720d4e29a5480688df66e2730b3f75
institution Kabale University
issn 1368-1613
language English
publishDate 2001-01-01
publisher University of Borås
record_format Article
series Information Research: An International Electronic Journal
spelling doaj-art-2a720d4e29a5480688df66e2730b3f752025-02-03T01:12:36ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132001-01-0171118Using information technology to support knowledge conversion processesOne of the main roles of Information Technology in Knowledge Management programs is to accelerate the speed of knowledge transfer and creation. The Knowledge Management tools intend to help the processes of collecting and organizing the knowledge of groups of individuals in order to make this knowledge available in a shared base. Due to the largeness of the concept of knowledge, the software market for Knowledge Management seems to be quite confusing. Technology vendors are developing different implementations of the Knowledge Management concepts in their software products. Because of the variety and quantity of Knowledge Management tools available on the market, a typology may be a valuable aid to organizations that are looking for answers to specific needs. The objective of this article is to present guidelines that help to design such a typology. Knowledge Management solutions such as intranet systems, Electronic Document Management (EDM), groupware, workflow, artificial intelligence-based systems, Business Intelligence (BI), knowledge map systems, innovation support, competitive intelligence tools and knowledge portals are discussed in terms of their potential contributions to the processes of creating, registering and sharing knowledge. A number of Knowledge Management tools (Lotus Notes, Microsoft Exchange, Business Objects, Aris Toolset, File Net, Gingo, Vigipro, Sopheon) have been checked. The potential of each category of solutions to support the transfer of tacit and/or explicit knowledge and to facilitate the knowledge conversion spiral in the sense of Nonaka and Takeuchi (1995) is discussed.http://informationr.net/ir/7-1/paper118.htmlknowledge managementKM toolscompetitive intelligenceintranetgroupwarebusiness intelligenceportalinnovationknowledge conversion
spellingShingle Using information technology to support knowledge conversion processes
Information Research: An International Electronic Journal
knowledge management
KM tools
competitive intelligence
intranet
groupware
business intelligence
portal
innovation
knowledge conversion
title Using information technology to support knowledge conversion processes
title_full Using information technology to support knowledge conversion processes
title_fullStr Using information technology to support knowledge conversion processes
title_full_unstemmed Using information technology to support knowledge conversion processes
title_short Using information technology to support knowledge conversion processes
title_sort using information technology to support knowledge conversion processes
topic knowledge management
KM tools
competitive intelligence
intranet
groupware
business intelligence
portal
innovation
knowledge conversion
url http://informationr.net/ir/7-1/paper118.html