Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content

Amid the escalating environmental crisis that has prompted consumers to adopt eco-friendly lifestyles, the popularity of eco-friendly personal care products is increasing significantly. Nevertheless, marketing these products presents challenges that include inadequate product information, perceived...

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Main Authors: Ghalda Khairunnisa, Hasrini Sari
Format: Article
Language:English
Published: Universitas Andalas 2023-12-01
Series:Jurnal Optimasi Sistem Industri
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Online Access:https://josi.ft.unand.ac.id/index.php/josi/article/view/40
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author Ghalda Khairunnisa
Hasrini Sari
author_facet Ghalda Khairunnisa
Hasrini Sari
author_sort Ghalda Khairunnisa
collection DOAJ
description Amid the escalating environmental crisis that has prompted consumers to adopt eco-friendly lifestyles, the popularity of eco-friendly personal care products is increasing significantly. Nevertheless, marketing these products presents challenges that include inadequate product information, perceived unaffordable prices, and relatively low consumer trust. These challenges present an opportunity for the marketing field to increase consumer interest, particularly through advertising, an important medium for disseminating product information. Recognizing the importance of advertising components in influencing consumer preferences, this study uses eye-tracking to identify critical elements in promoting eco-friendly personal care products. The components examined include information on environmental and personal benefits, the presence or absence of price information, and the presentation of an environmental label (logo and text) in advertising. Each of the 43 participants is confronted with eight carefully crafted advertising stimuli. The results of the study highlight the significant influence of clear benefits and price information on consumer preferences, while indicating that eco-label display does not have a significant impact on consumer preference. This research is intended to serve as a source of actionable marketing strategies and is intended to help promote eco-friendly products and increase consumer interest through targeted and effective advertising.
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publishDate 2023-12-01
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series Jurnal Optimasi Sistem Industri
spelling doaj-art-2a52872d253b4b0591de35e6d8c9224c2025-08-20T02:57:07ZengUniversitas AndalasJurnal Optimasi Sistem Industri2088-48422442-87952023-12-0122210.25077/josi.v22.n2.p153-164.2023Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising ContentGhalda Khairunnisa0Hasrini Sari1Institut Teknologi BandungInstitut Teknologi Bandung Amid the escalating environmental crisis that has prompted consumers to adopt eco-friendly lifestyles, the popularity of eco-friendly personal care products is increasing significantly. Nevertheless, marketing these products presents challenges that include inadequate product information, perceived unaffordable prices, and relatively low consumer trust. These challenges present an opportunity for the marketing field to increase consumer interest, particularly through advertising, an important medium for disseminating product information. Recognizing the importance of advertising components in influencing consumer preferences, this study uses eye-tracking to identify critical elements in promoting eco-friendly personal care products. The components examined include information on environmental and personal benefits, the presence or absence of price information, and the presentation of an environmental label (logo and text) in advertising. Each of the 43 participants is confronted with eight carefully crafted advertising stimuli. The results of the study highlight the significant influence of clear benefits and price information on consumer preferences, while indicating that eco-label display does not have a significant impact on consumer preference. This research is intended to serve as a source of actionable marketing strategies and is intended to help promote eco-friendly products and increase consumer interest through targeted and effective advertising. https://josi.ft.unand.ac.id/index.php/josi/article/view/40MarketingAdvertisementIndustrial Engineering
spellingShingle Ghalda Khairunnisa
Hasrini Sari
Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content
Jurnal Optimasi Sistem Industri
Marketing
Advertisement
Industrial Engineering
title Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content
title_full Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content
title_fullStr Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content
title_full_unstemmed Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content
title_short Eye Tracking-based Analysis of Customer Interest on The Effectiveness of Eco-friendly Product Advertising Content
title_sort eye tracking based analysis of customer interest on the effectiveness of eco friendly product advertising content
topic Marketing
Advertisement
Industrial Engineering
url https://josi.ft.unand.ac.id/index.php/josi/article/view/40
work_keys_str_mv AT ghaldakhairunnisa eyetrackingbasedanalysisofcustomerinterestontheeffectivenessofecofriendlyproductadvertisingcontent
AT hasrinisari eyetrackingbasedanalysisofcustomerinterestontheeffectivenessofecofriendlyproductadvertisingcontent